Senior Product Manager: Launch & Client Success (Remote)

PHIL, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Ground floor opportunity

Fully remote in multiple states

Competitive compensation

Full benefits (medical, dental, vision

401(k) contribution

Job summary

PHIL Inc. is a rapidly growing health-tech company seeking a Senior Product Manager – Launch and Client Success. You will own the end-to-end client launch onto the PHIL platform and ensure ongoing value by configuring rules and building client-specific capabilities.

The role blends implementation leadership with strategic product management and requires strong client-facing collaboration. You will guide manufacturers and providers through decisions that shape B2B and B2C experiences, align with

Qualifications

• 5+ years of product management or related client-facing role in a tech environment.
• Proven experience leading client implementations, discovery, and go-live.
• Experience guiding B2B and B2C product decisions affecting patients and providers.
• Strong collaboration with engineering to scope and deliver configuration on time.
• Excellent stakeholder communication and project management skills.
• Bachelor's degree or equivalent experience; healthcare domain knowledge a plus.

Responsibilities

• Lead client discovery sessions to translate goals into a launch plan.
• Guide B2B2C product decisions affecting end consumer experience for patients and providers.
• Collaborate with engineering to scope, sequence, and implement client-specific configuration.
• Set expectations and communicate risks to stakeholders throughout the launch.
• Track launch outcomes and feed lessons into the process to speed future launches.
• Own roadmap balancing launches with ongoing feature development.
• Use data to evaluate product performance and identify adoption improvements.
• Translate strategic goals into product direction and requirements.
• Collaborate across design, engineering, client success, and commercial teams.
• Define and track metrics tied to adoption, retention, value.
• Identify opportunities to improve client program performance and drive changes.

Skills

Product management

Stakeholder communication

Project management

Data-driven decision making

Healthcare domain knowledge

Education

Bachelor's degree or equivalent experience

Job description

PHIL Inc. is a rapidly growing health-tech company seeking a Senior Product Manager – Launch and Client Success. You will own the end-to-end client launch onto the PHIL platform and ensure ongoing value by configuring rules and building client-specific capabilities.

The role blends implementation leadership with strategic product management and requires strong client-facing collaboration. You will guide manufacturers and providers through decisions that shape B2B and B2C experiences, align with