Senior Product Manager, IT Infrastructure

NetApp, Inc.; Morrisville (NC); Hybrid; USD 170,000 - 253,000; Full time

Job summary

NetApp is seeking a Senior Product Manager for IT Infrastructure to own the backlog, shape the roadmap, and champion the voice of the customer across engineering, business stakeholders, and executives. This is a true product role, not a project coordination position, requiring deep product craft and the ability to deliver products with meaningful business impact.

The role reports to the Director of Product Management within IT Infrastructure.

Qualifications

• 8+ years of product management experience in a technology environment.
• Experience owning a product backlog and driving a roadmap end to end.
• Experience in complex enterprise environments with multiple stakeholder groups.
• Proven ability to partner effectively with engineering and technical teams.
• Experience communicating with and influencing executive audiences.
• Comfortable performing requirements gathering and documentation independently in lean environments without dedicated business analyst support.
• Background in infrastructure, platform, or enterprise technology products preferred.
• Familiarity with AI, cloud, or emerging enterprise technology platforms preferred.
• Intellectually curious with ability to ask the right questions and synthesize information into clear product decisions.
• Strategically minded with ability to connect technology decisions to business outcomes.
• Clear and confident communicator, effective in boardrooms and engineering standups.
• Decisive, with ability to gather input, form a view, and move work forward.
• Comfortable operating in ambiguous environments and creating clarity where none exists.
• Collaborative, with ability to build alignment through relationships and influence.
• Self-directed, with ability to identify what needs to happen next and make it happen.
• Experience creating visual artifacts such as data flows, architecture diagrams, or lightweight prototypes to communicate product concepts preferred.

Responsibilities

• Shape and maintain a clear product roadmap aligned to business priorities.
• Translate business needs and stakeholder input into a prioritized backlog with clear rationale.
• Maintain a forward-looking perspective on your product area and provide thoughtful recommendations to leadership.
• Identify opportunities to improve, consolidate, or evolve products based on data and feedback.
• Build trusted relationships across a complex stakeholder landscape including business units, executive leadership, Security, Legal, Finance, and HR.
• Serve as the primary product point of contact for stakeholders.
• Facilitate discovery conversations to surface needs and priorities.
• Communicate product decisions, tradeoffs, and roadmap direction clearly to all levels of the organization.
• Own and maintain a healthy, prioritized product backlog.
• Gather and document business and technical requirements independently, translating needs into clear specs for engineering teams.
• Make prioritization decisions with clarity and conviction and communicate them effectively.
• Create conditions for engineering teams to move fast and build the right things.
• Define success metrics and track them consistently.
• Monitor product health and surface risks, gaps, and opportunities proactively.
• Drive continuous improvement across the product area.
• Bring a data-informed perspective to every product decision.

Skills

Product management

Backlog ownership

Roadmap planning

Stakeholder management

Executive communication

Requirements gathering

Analytical thinking

Data-driven decisions

Ambiguity management

Cross-functional collaboration

Job description

Job Summary

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload, or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary:
NetApp's IT Infrastructure organization manages the foundation that every employee, every system, and every business process runs on. The work is complex, consequential, and deeply connected to how the business operates every single day.

We are looking for a Senior Product Manager who brings deep product craft, intellectual curiosity, and the ability to operate with confidence across engineering teams, business stakeholders, and executive leadership. This is not a project coordination role. This is a product role. You will own the backlog, shape the roadmap, champion the voice of the customer, and partner with technical leaders to deliver products that create meaningful business impact.

If you are motivated by solving hard problems, working with smart people, and seeing your work reflected in how a global company operates every day, this is the right role for you. This role reports to the Director of Product Management within IT Infrastructure.

Job Responsibilities

• Partner with technical leaders to shape and maintain a clear product roadmap aligned to business priorities


• Translate business needs and stakeholder input into a prioritized backlog with clear rationale


• Maintain a forward-looking perspective on your product area and bring thoughtful, informed recommendations to technical andbusiness leadership


• Identify opportunities to improve, consolidate, or evolve products based on data and stakeholder feedback


• Build trusted relationships across a complex stakeholder landscape including business units, executive leadership, Security, Legal, Finance, and HR


• Serve as the primary product point of contact for your stakeholders


• Facilitate discovery conversations to surface needs, pain points, and priorities


• Communicate product decisions, tradeoffs, and roadmap direction clearly and confidently to all levels of the organization


• Own and maintain a healthy, prioritized product backlog


• Gather and document business and technical requirements independently, translating stakeholder needs into clear specifications for engineering and technical teams


• Make prioritization decisions with clarity and conviction and communicate them effectively


• Create the conditions for engineering teams to move fast and build the right things


• Define success metrics for your products and track them consistently


• Monitor product health and surface risks, gaps, and opportunities proactively


• Drive continuous improvement across your product area


• Bring a data-informed perspective to every product decision

Job Requirements

• 8 or more years of product management experience in a technology environment


• Demonstrated experience owning a product backlog and driving a roadmap end to end


• Experience working within complex enterprise environments with multiple stakeholder groups


• Proven ability to partner effectively with engineering and technical teams


• Experience communicating with and influencing executive audiences


• Comfortable performing requirements gathering and documentation independently in a lean environment without dedicated business analyst support


• Background in infrastructure, platform, or enterprise technology products preferred


• Familiarity with AI, cloud, or emerging enterprise technology platforms preferred


• Intellectually curious with the ability to ask the right questions and synthesize complex information into clear product decisions


• Strategically minded with the ability to connect technology decisions to business outcomes


• Clear and confident communicator, equally effective in a boardroom and an engineering standup


• Decisive, with the ability to gather input, form a view, and move work forward


• Comfortable operating in ambiguous environments and creating clarity where none exists


• Collaborative, with the ability to build alignment through relationships and influence


• Self-directed, with the ability to identify what needs to happen next and make it happen

• Experience creating visual artifacts such as data flows, architecture diagrams, or lightweight prototypes to communicate product concepts preferred

Committed to outcomes, measuring success by impact delivered not activity completed

Education

IC - Typical requires a minimum of 8 years of related experience.Mgr & Exec - Typical requires a minimum of 6 years of related experience.

Compensation:
The target salary range for this position is 170,000 - 253,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.