Senior Product Manager II - Fraud & Identity

Big Internet Seller Services Inc; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Unlimited PTO

Remote in US/Canada

Health & Dental benefits

401K matching

IT setup allowance

Job summary

Wrapbook is the AI platform for production finance, enabling finance teams to control payroll, spend, and accounting across the full lifecycle. We seek a Senior Product Manager II to own fraud and identity/product strategy, partnering with engineering to build scalable detection and identity solutions for a remote-first US/Canada team.

You will drive the roadmap, coordinate with Legal/GRC, and govern incident response while shaping metrics and signals that balance risk and friction.

Qualifications

• Experience owning a fraud/risk/identity product surface at a payments, fintech, or marketplace company.
• Fluency in detection tradeoffs: precision vs recall and the cost of false positives.
• Comfort working directly with engineers on scoring logic and schemas.
• Experience running or co-running incident response and fraud operations.
• AI fluency and experience using AI to improve fraud lifecycle performance.
• Track record of decision docs that led to shipped work.
• Experience with build/buy decisions around fraud platforms.

Responsibilities

• Define and drive the product strategy and roadmap for fraud and identity across the customer lifecycle.
• Prioritize and sequence the joint fraud + identity roadmap across dependent teams.
• Work with engineers on scoring logic and schema interpretation.
• Turn analysis into decisions that ship with clear recommendations.
• Act as incident commander for fraud incidents and coordinate cross-team playbooks.
• Define metrics for fraud and identity health: detection, coverage, and friction.
• Push back on signals or vendors that increase friction without reducing risk.
• Collaborate with Legal/GRC on KYC/AML posture and audits.

Skills

Fraud product leadership

Incident response

AI integration

Technical collaboration

Strong writing

Tools

Auth0

Job description

Senior Product Manager II - Fraud & Identity

Wrapbook

Senior Product Manager II - Fraud & Identity

Wrapbook is the AI platform for production finance. We’re building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting.

Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less.

Senior Product Manager II, Fraud & Identity (Remote – USA / CANADA)

Do you get energized by thinking like a bad actor so you can build the products that catch them? Is turning good analysis into a shipped, prioritized roadmap the thing you're proudest of, more than the analysis itself? Then this is the role for you.

We're looking for a Senior Product Manager II to lead fraud and identity/authentication together at Wrapbook; two domains that lean on the same signals and the same underlying infrastructure, and work best under one owner. You'll define and drive the product strategy and roadmap for how we detect, prevent, and respond to fraud, and how we verify and protect identity, across the full customer lifecycle. This is a hands‑on, build‑with‑engineers role, not a hand‑it‑off‑and‑wait one.

Fraud and identity also touch other teams' domains (company setup, worker onboarding, vendor payments, and more), so you'll work across those wherever it's relevant, bringing your Fraud expertise to influence and orchestrate a holistic, seamless fraud and identity customer experience. You'll also partner with the Legal & GRC team with your solutions as you own the tech that powers Wrapbook's KYC and AML compliance. You'll guide fraud operations (triage, investigation, case handling), enabling your partners in the Client Operations org. You own the product decisions: what gets detected, prevented, and surfaced to customers, and in what order. You'll report to the Senior Manager of Product Management, Onboarding & Lifecycle.

What you'll do:

• Define and drive the product strategy and roadmap for fraud and identity/authentication across the customer lifecycle — from prevention to detection to response.
• Prioritize and sequence the joint fraud + identity roadmap, weighing input across the teams whose backlogs it depends on.
• Work directly with engineers on scoring logic and rules. Read a schema, reason about what a signal actually discriminates, and tell a good‑sounding signal from a useful one.
• Turn analysis into decisions that ship. Write decision docs that carry a clear recommendation and get acted on — not a comprehensive list of options with no ranking.
• Act as incident commander for fraud incidents, coordinating engineering, Client Ops, GRC, Treasury, and Security, and evolve the playbooks so others can step in.
• Define and instrument the fraud and identity health metrics that matter most — spanning detection accuracy, authentication coverage, and the customer friction it creates.
• Say no upward, with evidence, when a new signal, a vendor, or a broad enforcement change would spend the friction budget without reducing real risk.
• Partner with Legal/GRC on the compliance‑adjacent surface your product touches (KYC/AML posture, audit walkthroughs) without taking on the compliance function itself.

What you'll have:

• Owned a fraud, risk, or identity product surface at a payments, fintech, or marketplace company — not adjacent to it, owned it.
• Real fluency in detection tradeoffs: precision vs. recall, the true cost of a false positive, and the idea of a finite friction budget.
• Comfort working directly with engineers on scoring logic and schemas, not just briefing them and waiting.
• Experience running or co‑running incident response, with the instinct that the expensive part of fraud is the operational orchestration, not the detection build.
• AI fluency/demonstrated experience working with/building with AI; using AI to increase the speed, accuracy, and automation throughout the fraud lifecycle.
• A track record of decision docs that got decided and turned into shipped work, not just documented.
• Experience in build/buy decisions around fraud platforms.
• Comfortable pushing back on senior stakeholders with evidence, rather than deferring or complying by default.
• Excellent written communication — Wrapbook is a document‑forward, remote‑first culture, and your writing is how people experience your thinking.

Extra Points If You Have:

• You have any advanced financial industry certifications — CPA, CFA, CFE (Certified Fraud Examiner), etc.
• You have payroll, payments, or other money‑movement experience.
• You have KYC/AML domain knowledge, or vendor/AP fraud experience.
• You have hands‑on experience with Auth0 or a comparable identity platform.
• You have exposure to synthetic and AI‑generated identity fraud patterns.
• You love wearing a lot of hats and rolling up your sleeves to be hands‑on with solving fraud problems.

This is a remote position open to candidates located in the United States or Canada. We are unable to sponsor or take over sponsorship of employment visas or work permits for this position. Applicants must be currently authorized to work in the country from which they will perform the work.

Why Join Us

At Wrapbook, creativity meets technology — and not just in the product.

In addition to a competitive salary and all the benefits you can expect from a fast‑growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:

• Unlimited Paid Time Off
• Work from anywhere in Canada and USA
• Health and Dental benefits
• Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
• Up to 2% matching RRSP / 401K
• Learning and Development opportunities
• Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination‑free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.