Senior Product Manager - Digital Wealth Advisory Experiences

Charles Schwab; Austin (TX); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Sabbatical after 5 years

Parental leave

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab is seeking a Senior Product Manager to lead a flexible portfolio of Wealth initiatives, partnering across Wealth, Retail, Technology, and Operations to shape future-state experiences and operating models. You will translate strategy into actionable roadmaps, define success metrics, and drive cross-functional collaboration to deliver client and advisor value.

Applicants should have 7–10+ years in product management within financial services and strong collaboration, communication,

Qualifications

• Bachelor's degree or equivalent practical experience.
• Strong product-management and product-strategy skills with 7–10+ years in relevant industry.
• Demonstrated understanding of wealth-management clients, advisor practices, products, services, or operating models.
• Experience leading complex, cross-functional initiatives from definition through outcome measurement.
• Ability to connect strategy to practical execution and move work forward.
• Experience translating business and operating-model decisions into prioritized capabilities and roadmaps.

Responsibilities

• Lead product strategy, discovery, and execution for a flexible portfolio of Wealth initiatives.
• Develop understanding of wealth-management clients, advisor practices, service models, and workflows to identify opportunities.
• Partner with business leaders to clarify problems, test assumptions, and define target outcomes.
• Translate strategy into prioritized capabilities, requirements, and measurable outcomes.
• Support evolution of advisor teams and client experiences by aligning workflows and technology.

Skills

Product management

Product strategy

Cross-functional

Communication

Technical fluency

Education

Bachelor's degree

Advanced degree

Tools

Salesforce

Financial Services Cloud

Workflow platforms

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The Digital Wealth Advisory Experiences team is responsible for defining and delivering experiences that help evolve how Schwab serves wealth management clients and supports the advisors who serve them. Our work spans strategic business priorities, advisor and client experiences, operating-model design, workflow enablement, and the digital capabilities required to bring those strategies to life.

We are looking for a product champion who is passionate about wealth management, solving ambiguous business problems, and translating strategy into action. This role will support a flexible portfolio of high-priority initiatives that may include advisor teaming, client segmentation, ultra-high-net-worth experiences, and other emerging priorities across Wealth and Advice.

In this role, you will work across Wealth, Retail, Technology, Operations, Product, and field teams to define future-state experiences and operating models, identify the capabilities needed to enable them, and help drive efforts from early strategy and discovery through implementation. The ideal candidate brings strong wealth-management and business acumen, practical product-management experience, and enough technical understanding to partner effectively on workflow, data, Salesforce, and integration considerations.

The Team Is Responsible For

• Defining, prioritizing, executing, and measuring the Digital Wealth Advisory Experiences roadmap and associated business outcomes


• Shaping advisor and client experiences that support the continued evolution of Schwab's wealth-management offerings


• Translating strategic priorities and future operating models into clear experience, process, workflow, data, and technology needs


• Partnering across business, product, design, operations, risk, legal/compliance, and technology teams to move complex initiatives from concept through implementation


• Designing scalable approaches that improve coordination, consistency, advisor effectiveness, and client outcomes


• Using advisor, client, business, and operational insights to inform recommendations, priorities, and investment decisions


• Driving stakeholder alignment and adapting the roadmap as business priorities and client needs evolve

What You'll Do

• Lead product strategy, discovery, and execution for a flexible portfolio of strategic Wealth initiatives, which may include advisor teaming, client segmentation, ultra-high-net-worth experiences, and related operating-model transformation efforts


• Develop a deep understanding of wealth-management clients, advisor practices, service models, specialist engagement, and operational workflows to identify opportunities and define future-state experiences


• Partner with business leaders and field stakeholders to clarify problems, test assumptions, define target outcomes, and turn broad strategies into actionable product plans


• Connect strategy to execution by translating business and operating-model decisions into prioritized capabilities, requirements, roadmaps, user stories, and measurable outcomes


• Help define how advisor teams, associate roles, specialists, and cross-functional partners coordinate around client and household needs, including the workflows and shared visibility required to support those relationships


• Support the evolution of differentiated experiences for client segments, including affluent and ultra-high-net-worth clients, by connecting service-model decisions to advisor, client, process, and technology implications


• Partner with technology and architecture teams to evaluate solution options and understand dependencies involving Salesforce, workflow platforms, data, integrations, and advisor-facing experiences


• Serve as a product leader, connector, and integrator across multiple organizations, bringing structure to ambiguity and maintaining alignment among business, product, technology, operations, and field partners


• Develop recommendations informed by client and advisor feedback, qualitative and quantitative analysis, business objectives, operational realities, and product-management best practices


• Communicate strategy, priorities, decisions, progress, risks, dependencies, and trade-offs clearly to leadership and cross-functional stakeholders


• Define success measures, monitor outcomes, incorporate feedback, and adjust the product approach as business priorities and insights evolve

What you have

Required Qualifications:

• Bachelor's degree or equivalent practical experience


• Strong product-management and product-strategy skills, with 7-10+ years of relevant experience; experience in financial services, wealth management, banking, fintech, or a related industry


• Demonstrated understanding of wealth-management clients, advisor practices, products, services, or operating models


• Experience leading complex, cross-functional initiatives from ambiguous problem definition through strategy, requirements, implementation, and outcome measurement


• Ability to connect high-level strategy to practical execution and remain engaged in the details required to move work forward


• Experience analyzing complex business processes, service models, or operating models and translating them into scalable product, process, and technology solutions


• Strong discovery and requirements-definition skills, including the ability to synthesize business, client, advisor, operational, risk, and technology considerations


• Exceptional written and verbal communication skills, including the ability to explain complex topics, frame decisions and trade-offs, tell a compelling story, and present to all levels of the organization


• Demonstrated ability to influence without direct authority, build trusted cross-functional relationships, and align stakeholders with different priorities


• Sufficient technical fluency to partner effectively with technology teams on workflows, data, integrations, platforms, and solution options

Preferred Qualifications:

• Advanced degree in business, product management, finance, technology, or a related field


• High emotional intelligence, sound judgment, and the ability to lead through uncertainty, competing priorities, and organizational complexity


• Self-starter with strong organizational skills and the ability to manage multiple workstreams in a dynamic environment


• Direct experience in wealth advisory, ultra-high-net-worth, client segmentation, advisor teaming, specialist models, or advisor/client experience design


• Experience defining or implementing new business, service, relationship, or operating models


• Experience with Salesforce or Financial Services Cloud, including advisor or client workflows, team structures, data, or integrations


• Experience leading large-scale product or business transformation initiatives in a regulated environment


• Experience partnering with field organizations, advisors, operations teams, product design, architecture, engineering, risk, legal, or compliance


• Familiarity with workflow automation, digital platforms, data-enabled experiences, or emerging technologies as enablers of business strategy

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan


• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions


• Paid parental leave and family building benefits


• Tuition reimbursement


• Health, dental, and vision insurance