Senior Product Manager, Developer Experience

Confluent; Richmond (VA); On-site; USD 193,200 - 227,000; Full time

Job summary

Confluent is looking for a product manager to join its Platform team. This role involves empowering developers while evolving Confluent's API platform and making it AI-ready.

You will collect customer feedback, drive platform strategy, and prioritize initiatives based on customer needs and business outcomes. Candidates should have over 5 years of experience and a deep technical understanding of API interactions.

Confluent values diversity and is committed to creating a workplace that fosters belonging for everyone.

Qualifications

• 5+ years of experience in product management for developer-focused products.
• Deep understanding of API interactions and developer tools.
• Familiarity with AI and developer needs in product design.

Responsibilities

• Collect user feedback and define key job roles for developers.
• Drive the API platform strategy and simplify user experience.
• Define measurable business outcomes linked to product initiatives.

Skills

Experience as a product owner or manager

Technical understanding of API/CLI/TF

Empathy for customer problems

Experience with AI-ready infrastructure

Written and presentation skills

Job description

Location:

Remote, United States

Employment Type:

FullTime

Location Type:

Remote

Department

Product

Compensation:

$193.2K – $227K • Offers Equity

Overview

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role

As a product manager on the Platform team, you will be responsible for empowering developers and operators of all Confluent customers to automate their operations by evolving Confluent's API platform and making it AI-ready. You will own and drive the vision and strategy for the API platform. You think like a developer, are familiar with LLMs programmatic interactions and know how to deliver the most AI-powered, developer-friendly API, CLI, Terraform interfaces in the industry. You are also able to think about the developer & data scientist journeys end-to-end and unblock them across their jobs & interfaces.

What You Will Do

• Understand our users: Collect customers’ feedback, conduct interviews and analyze data to define user journeys, and key jobs to be done for developers, operators, and data scientists.
• Drive the API Platform Strategy & Roadmap to drastically simplify the experience for developers, operators, and data scientists across all Confluent products with AI.
• Define and prioritize key initiatives by linking them to measurable business outcomes (ROI) and validated customer demand.
• Govern the API/CLI/TF interfaces across all Confluent products to offer consistent experiences while empowering product teams to move fast.
• Execute on key initiatives across multiple teams through initial delivery and by driving adoption after launch.
• Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings back into the strategy & product.

What You Will Bring

• 5+ years of experience as a product owner or product manager working on developer-focused products
• Highly technical and deep understanding of how developers or tools interact with API/CLI/TF interfaces
• Deep empathy and passion for solving customer problems and addressing end user needs
• Experience in making an infrastructure product AI-ready
• Experience building and supporting enterprise-grade products as an engineer, product manager, or solutions architect.
• Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research.
• Exceptional written and presentation skills. At Confluent we rely heavily on documents to explain the vision and facilitate concrete communication.
• Demonstrated ability to drive business outcomes through product changes

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Privacy Statement

Confluent is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. By proceeding with this application, you understand that Confluent will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here (http://ibm.com/careers/us-en/privacy-policy/) .