Senior Product Manager - COVU OS

COVU; California (MO); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation + equity

Job summary

A leading insurtech startup is seeking a Product Manager to lead task orchestration efforts using advanced workflow management tools. The role emphasizes systems over UI features, requiring strong documentation skills and technical literacy. Applicants should have over 5 years of experience in SaaS environments, be adept in API and SQL, and demonstrate an ability to write clear requirements. Join a high-growth startup focused on meaningful industry challenges and enjoy competitive compensation plus equity.

Qualifications

• 5+ years of experience in Product Management, specifically in high-growth SaaS or WFM/CRM environments.
• Comfortable reading API responses in Postman and writing SQL queries.
• Proven ability to document requirements clearly in plain English.

Responsibilities

• Drive Task Orchestration by defining and refining logic for task processing.
• Produce high-fidelity documentation for engineers to minimize ambiguity.
• Conduct user interviews to enhance System Utility Scores.

Skills

Product Management

API literacy

SQL proficiency

Clear documentation

AI tools usage

Decision-making

Job description

Location: Los Angeles Salary Range (Los Angeles): $140K-$200K + COVU shares

About COVU COVU is a venture-backed insurtech startup reimagining how independent insurance agencies operate. We’re building an AI-native agent workspace that unifies communication, automation, and workflows—helping agencies grow faster and operate smarter. Our founders bring deep expertise in AI and cloud platforms, and we’re tackling big, meaningful challenges with a modern, scalable approach.

The Role

We are seeking a high-velocity, technically-rooted Product Manager to lead our Execution and Orchestration pods. In this role, you will own COVU OS, our advanced workflow management tool that replaces traditional CRMs with task orchestration and customizable flows based on SOPs and Data-driven Learning Loops.

Your primary mission is to ensure the right work reaches the right human or AI agent at the right time and ensure those agents have the tools they need to provide exemplary customer service. You will lead a squad of senior engineers, serving as their primary "unblocker" by translating complex business logic into precise, plain-text requirements and functional mappings. You aren't just managing features; you are architecting the "factory floor" of modern insurance.

This role is not focused on UI features. It focuses on the systems that power operational workflows.

What You’ll Do

• Drive Task Orchestration: Define and refine the logic for our Assigner and Ranker systems to ensure tasks are processed with maximum utility and minimal manual effort.
• Contemporary Archaeology: Rapidly come up to speed on our contemporary AI-coded platform, identifying UI inconsistencies and logic gaps to ensure a scalable foundation for our Series B.
• Eliminate Engineering Friction: Create high-fidelity, plain-text documentation (logic flows, state changes, and error handling) that allows engineers to focus on code rather than clarifying ambiguous requirements.
• Master User Science: Conduct user interviews and analyze behavior to run A/B tests that move the needle on System Utility Scores and Performance Lift.
• Collaborate with Intelligence: Partner with Product Leadership and our AI team to integrate automation and "Insurance GPT" directly into the core workflow.

Who You Are

• 5+ years of Product Management experience, specifically in high-growth SaaS or WFM/CRM environments.
• High Technical Literacy: You must be comfortable reading API responses in Postman, writing SQL queries, and creating system architecture diagrams. You understand how software is built.
• No-Fluff Documentation: Proven ability to write requirements in clear, plain English. You value precision over "user story" templates.
• AI-Efficiency: Proficiency in using AI tools for content generation and prototyping without relying on "AI-slop" or unverified outputs.
• Decision Velocity: A self-starter who can make product-wise decisions autonomously, prioritizing data integrity over superficial UI polish.

Bonus

• Experience in the insurance technology (insurtech) industry.
• Prior experience in a Series A or fast-paced agile environment.

Why Join Us

• Lead foundational projects shaping the future of insurtech.
• Work directly with founders and senior leaders in AI, product, and engineering.
• Own meaningful architecture decisions and influence team culture from the ground up.
• Be part of a high-growth, venture-backed startup tackling real industry challenges.
• Competitive compensation + equity package.

Our Interview Process

1. Intro Call: 30-minute screen with the People Team.
2. Product Vision & Principles: Deep-dive interview with the VP of Product to ensure alignment on strategy vs. tactics.
3. Technical Product Exercise: A time-boxed live assessment where the candidate designs a solution for a real orchestration scenario (task lifecycle, prioritization, assignment logic, states, and edge cases) and then walks through and defends their approach with the VP of Product and Engineering Leadership.
4. Final discussion with leadership.

Please be strictly advised that the use of any real-time AI assistance, screen-reading software, or external aids during the application process is strictly prohibited. We employ active detection methods to ensure the integrity of our hiring process. Any violation of this policy will result in the immediate termination of the interview and permanent disqualification of your candidacy.