Senior Product Manager - Business Lending

Mercury; Portland (OR); On-site; USD 200,700 - 250,900; Full time

Benefits offered by this job

Equity (stock options/RSUs)

Competitive salary package

Benefits for employees

Job summary

Mercury in Portland, Oregon is seeking a Senior PM to lead the business lending product suite. This role encompasses the entire customer journey, from application to repayment. The ideal candidate will have over 7 years of product management experience, particularly within lending.

The candidate must demonstrate strong customer empathy, along with a robust understanding of the lending lifecycle. This position offers competitive salary and equity and encourages diversity and inclusion in the workplace.

Qualifications

• 7+ years of product management experience, including 2+ years in lending or financial domains.
• Strong grasp of the lending lifecycle: origination, underwriting, servicing, and compliance considerations.
• Proven record of shipping customer-facing products that solve real problems.

Responsibilities

• Own the vision and strategy for Mercury’s business lending product suite.
• Drive the end-to-end customer journey from eligibility to repayment.
• Use customer insights and data to prioritize product features.

Skills

Product management

Lending experience

Customer empathy

Data-driven decision making

Job description

In the days after the 1906 earthquake and fire destroyed most of San Francisco, the city's banks stayed shut, their vaults too hot to open for weeks. Amadeo Giannini, who ran the small Bank of Italy, did the opposite. He set up a makeshift desk on the wharf, a plank laid across two barrels, and began lending. Most of his customers were shopkeepers, fishermen, and tradespeople who had lost everything, including any papers proving who they were. So Giannini lent on a signature and a handshake, betting on the people in front of him. Those loans helped rebuild the city block by block, and, the story goes, every one of them was paid back.

That’s the promise of a business loan: capital, offered fairly and fast, to people with the will and the plan to build something. More than a century later, too many growing businesses still hit a version of the closed vault: slow processes, opaque decisions, and paperwork that arrives too late to matter.

At Mercury, we’re building lending products that give growing businesses fast, fair, transparent access to the capital that lets them say yes when it counts. We’re looking for a Senior PM to own this product end-to-end. You’ll blend sharp product instincts with real empathy for business owners, partnering closely with risk, design, data science, engineering, and operations to ship a product that is both responsible and genuinely delightful to use.

What You’ll Do:

• Own the vision, strategy, and roadmap for Mercury’s business lending product suite
• Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment
• Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls
• Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners
• Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound
• Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize
• Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed
• Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment

What You Bring

• 7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain
• Experience of building and scaling lending businesses
• A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment, and the risk and compliance considerations that come with it
• Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users
• Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders
• Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities
• A track record of using data and experimentation to drive decisions and measurable outcomes
• Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $200,700 - $250,900
• Canadian employees (any location): CAD 189,700 - 237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.