Senior Product Manager, AWS Field Experiences

Amazon Web Services (AWS); Boston (MA); On-site; USD 123,000 - 205,000; Full time

Benefits offered by this job

Sign-on payments

RSUs

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. in Boston is seeking a Senior Product Manager-Tech to drive a confidential, strategic initiative. You will own the roadmap, define requirements, and collaborate with engineering, design, and field teams to deliver AI-enabled tools that streamline seller workflows and close deals.

The role emphasizes cross-functional leadership and data-driven decision making, with strong focus on reducing seller workload and boosting sales performance within a global context.

Qualifications

• Owns/drives roadmap strategy and definition.
• Experience delivering features and evaluating tradeoffs.
• Experience influencing engineering decisions around product direction.
• Experience managing technical products or online services.

Responsibilities

• Drive the product roadmap for next-generation agentic tools in AWS ProServe.
• Define requirements, prioritize features, and coordinate with cross-functional teams.
• Lead initiatives to reduce seller workload and improve sales effectiveness.

Skills

Roadmap ownership

Product strategy

Cross-functional collaboration

Technical product management

Engineering discussions

Education

Bachelor's degree

Tools

Tableau

QlikView

Amazon QuickSight

Job description

Description

Are you looking for an opportunity to create a new, global product from scratch? AWS is seeking innovative, passionate, results-oriented leader to drive product for an exciting new global product. This is a confidential strategic initiative for AWS.

About Us

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world‑class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission‑critical applications on top of AWS services.

Key job responsibilities

As a Senior Product Manager-Tech on AFX ProServe Team, you will drive the product roadmap for next-generation agentic tools that revolutionize how AWS ProServe works. You’ll be responsible for building and orchestrating AI agents that collaborate seamlessly to automate administrative tasks—enabling sellers to focus their time and energy on what they do best: building relationships and closing deals. Working cross‑functionally with engineering, design, and field teams, you’ll define product requirements, prioritize features, and deliver solutions that measurably reduce seller workload while improving sales effectiveness. Your work will directly impact thousands of sellers managing hundreds to thousands of accounts, with the goal of achieving significant time savings through intelligent automation and agentic workflows

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 151,200.00 - 204,600.00 USD annually

USA, TX, Dallas - 151,200.00 - 204,600.00 USD annually

USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually

USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Company

Amazon Web Services, Inc.

Job ID: A10557783