Senior Product Manager - Auth0

United States Digital Space LLC; Washington (District of Columbia); Hybrid; USD 169,000 - 232,000; Full time

Job summary

Auth0 in Washington, DC seeks a Senior Product Manager for the MFA team to secure logins for thousands of customers. You will collaborate with engineering, design, and product marketing to shape the roadmap and deliver high-value authentication factor solutions.

You will analyze customer use-cases and business challenges across verticals, focusing on WebAuthn, Passkeys, and Passwordless flows, while driving measurable outcomes and a user-centric experience.

Qualifications

• Strong leadership skills and presence.
• Technical aptitude and fluency to communicate with engineering teams and customer developers.
• Track record of successful delivery of technical enterprise products.
• Excellent communication skills with both internal and external stakeholders.
• Functional experience in identity management, authentication factors, or security — MFA (TOTP, SMS OTP, push, security keys).
• Understanding of API and SDK design, including developer experience (errors, versioning, docs).
• 5+ years of experience as a product manager.
• Champion for collaborative, iterative product discovery.
• Love identifying and deeply understanding customer problems.
• Hands-on, product-using mindset.

Responsibilities

• Build actionable requirements with engineering and design to deliver high-value authentication factor solutions.
• Define and socialize a roadmap articulating product direction and strategy.
• Build compelling business cases to support ongoing delivery.
• Become the go-to expert for your product area.
• Develop and test hypotheses in a lean, iterative process.
• Prototype and validate early with light demos and proofs of concept.
• Define and track KPIs and success metrics for your area.
• Collaborate with Product Marketing and field teams for launches and lifecycle management.
• Create framing documents, story maps, and opportunity canvases for implementation.
• Contribute to improve processes shared with other product teams.
• Leverage AI tools across research, writing, prototyping, and demo creation.

Skills

Leadership

Technical aptitude

Enterprise product delivery

Communication

Identity management

API design

Product management

Discovery

Customer empathy

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Auth0, an the company company, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network.

We are hiring a Senior Product Manager to join our MFA team who will help secure logins for thousands of customers and millions of people around the world. Auth0 safeguards applications and user accounts to enable anyone to safely use any technology. The MFA team is responsible for the authentication factors — such as WebAuthn, Passkeys, and Passwordless/OTP — to provide the right level of secure access based on business needs.

In this role, you will leverage your technical background, good business sense, and ability to partner closely with engineering, product design, and product marketing teams to shape the product roadmap, deliver high-value solutions, and show measurable outcomes.

This is a high-impact role that requires you to understand the technical aspects of authentication factors, customer use-cases and business challenges across multiple verticals, and how to simplify the experience for end-users who need to authenticate and the development teams that implement identity in their applications.

A fierce curiosity, developer empathy, and strong collaboration skills are your keys to success.

Job Duties and Responsibilities

• Work with engineering and design teams to build actionable requirements and deliver high-value authentication factor solutions

• Define and socialize a roadmap that articulates your product direction and strategy

• Build compelling business cases to support ongoing product delivery efforts

• Become the go-to subject matter expert for your product area

• Develop and test product hypotheses, working in a lean and iterative way

• Prototype and validate early — build lightweight demos, proof-of-concepts, and interactive mockups (including light coding where needed) to test hypotheses with customers before committing to full development cycles

• Define and track KPIs and success metrics for your product area

• Work with cross-functional partners in Product Marketing and field teams to enable successful feature launches and manage the product lifecycle

• Create assets to guide product development work (framing documents, story maps, opportunity canvases, stories for implementation)

• Contribute to the assessment and improvement of processes and practices that can be shared with other product teams

• Leverage AI tools throughout the product development cycle — use AI-assisted tools for research, writing, prototyping, and demo creation to move faster, reduce manual effort, and raise the quality bar at every stage

Minimum Required Knowledge, Skills, and Abilities

• Strong leadership skills and presence

• Technical aptitude and fluency to communicate with engineering teams and customer developers

• Track record of successful delivery of technical enterprise products

• Excellent communication skills with both internal and external stakeholders

• Functional experience in identity management, authentication factors, or security — particularly MFA mechanisms (TOTP, SMS OTP, push notifications, hardware security keys)

• Understanding of API and SDK design principles, including developer experience considerations such as error handling, versioning, and documentation

• 5+ years of experience as a product manager

• Champion for collaborative, iterative product discovery

• Love the work of identifying and deeply understanding customer problems

• Like to get your hands dirty and use the products you build

Preferred Qualifications

• Hands-on technical background: prior software engineering, developer advocacy, or solutions engineering experience

• Familiarity with authentication standards and specifications: WebAuthn, FIDO2/Passkeys, OATH (TOTP/HOTP), OIDC, SAML

• Experience with cryptographic concepts relevant to authentication (public key infrastructure, attestation, challenge-response flows)

• Practical experience analyzing product and behavioral data using SQL, dashboards, or analytics tooling

• Experience working in agile/scrum environments

• Ability to travel within US or Canada

#LI-Hybrid#LI-MMP17643_3497613

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.the company.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$169,000—$232,000 USD

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:https://rewards.the company.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$146,000—$200,000 CAD

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