Senior Product Manager, AI Platform

GEICO; Bethesda (AR); On-site; USD 147,000 - 230,000; Full time

Benefits offered by this job

Premier Medical, Dental and Vision

Paid Vacation

401(k) Plan

Tuition Assistance

Paid Training and Licensures

Job summary

GEICO is seeking a Senior Product Manager to shape the AI Agent Platform, owning strategy, roadmap, and execution while collaborating with engineering, sales, service, claims, and other lines of business. You will drive growth and customer satisfaction by delivering high-impact, scalable AI-powered products.

You are a builder who thrives in a scrappy, ambiguous startup environment, while bringing depth of product experience to design and scale complex platforms from the ground up.

Qualifications

• 5+ years in product management with a track record of delivering successful products in a fast-paced environment.
• Understanding of AI agent technologies and platforms, including market trends, customer needs, and competitive landscape.
• Excellent communication and presentation skills - able to articulate complex ideas to both technical and non-technical audiences.
• Proven analytical and problem-solving abilities with a data-driven approach to decision-making.
• Builder’s mindset: ownership from zero to one in ambiguous environments.

Responsibilities

• Lead cross-functional teams through the full product lifecycle, from concept to launch and beyond.
• Conduct market research, competitive analysis, and customer interviews to inform product decisions.
• Prioritize features and initiatives based on customer feedback, business impact, technical feasibility, and AI capabilities.
• Drive product development by defining requirements, managing the backlog, and ensuring timely, high-quality releases.
• Monitor product performance, analyze metrics, and iterate on features to optimize user experience and business outcomes.
• Identify options and recommendations, working through trade-offs with partners to remove team impediments.
• Manage rollout plans, segmentation, product adoption, and opportunities for promotion.
• Partner with Technology leaders to influence end-state architecture and deliver secure, resilient, scalable solutions.

Skills

Product management

AI agent tech

Communication

Analytical thinking

Education

Bachelor’s degree or equivalent

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO, subsidiary of Berkshire Hathaway and a leader in Auto insurance and other product lines, is on a multi-year technology transformation journey to reimagine the customer experience in the Insurance industry by removing friction across Customers, Partners, Marketplace, Segments, Channels, and build a world class experience powered by technology.

As part of this once-in-a lifetime opportunity to build and make a real impact, we are looking for an accomplished, customer-obsessed and results-oriented Senior Product Manager to drive our online and mobile experience serving millions of customers. This role, as part of the newly formed AI and Customer Platform team will be at the helm of strategizing, developing, and enhancing the agentic AI platform.

About the Role

This is a rare opportunity to build an enterprise-grade AI platform from the ground up and make a lasting impact at GEICO. As a Senior Product Manager for the AI Agent Platform, you will shape the future of GEICO's AI Agent Platform - owning strategy, roadmap, and execution while collaborating across engineering, design, and domain experts from sales, service, claims, billing, and other lines of business. You will drive growth and customer satisfaction through the development of high-impact, scalable AI-powered products.

You are a builder who thrives in a scrappy, ambiguous startup environment, yet brings the depth of product experience needed to design and scale complex platforms from the ground up.

Job Responsibilities

• Lead cross-functional teams through the full product lifecycle, from concept to launch and beyond.

• Conduct market research, competitive analysis, and customer interviews to inform product decisions.

• Prioritize features and initiatives based on customer feedback, business impact, technical feasibility, and the evolving frontier of AI capabilities - making informed trade-off decisions that balance near-term delivery with long-term platform potential.

• Drive product development by defining requirements, managing the backlog, and ensuring timely, high-quality releases.

• Monitor product performance, analyze metrics, and iterate on features to optimize user experience and business outcomes.

• Identify options and recommendations, working through trade-offs with partners to remove team impediments.

• Manage rollout plans, segmentation, product adoption, and opportunities for promotion.

• Partner with Technology leaders to influence end-state architecture and deliver secure, resilient, performant, and scalable solutions.

Basic Qualifications

• Bachelor’s degree or equivalent relevant experience, coupled with strong product intuition and instincts for identifying what matters most to customers and the business.

• 5+ years in product management with a track record of delivering successful products in a fast-paced environment.

• Understanding of AI agent technologies and platforms, including market trends, customer needs, and competitive landscape.

• Excellent communication and presentation skills - able to articulate complex ideas to both technical and non-technical audiences.

• Proven analytical and problem-solving abilities with a data-driven approach to decision-making.

Preferred Qualifications

• Builder’s mindset: demonstrated history of taking ownership from zero to one - defining product direction in ambiguous environments, making decisive trade-offs, and shipping with urgency and quality.

• Structured problem-solving skills with the ability to break down complex challenges, develop frameworks for evaluation, and drive clarity across cross-functional stakeholders.

• Continuous engagement with the rapidly evolving AI landscape, including familiarity with frontier model capabilities, agent architectures, and emerging industry standards, with a track record of translating these insights into product strategy.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period

• Paid Vacation, Sick and Parental Leave

• 401(k) Plan

• Tuition Assistance

• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

Equal Employment Opportunity

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Annual Salary

$146,575.00 - $229,600.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.