Senior Product Manager

Hard Problems; United States; Remote; USD 170,000 - 220,000; Full time

Benefits offered by this job

Health coverage

HSA contributions

401(k) plan

Equity incentive plan

Annual bonus up to 15%

Flexible vacation

Summer Fridays

Home office stipend

Internet stipend

Learning and development stipend

Job summary

Parachute Health is a digital ordering platform for post-acute medical equipment and supplies. It connects health systems, health plans, and suppliers to help patients receive the products they need at home.

The Senior Product Manager sits on the Clinical Strategy team and owns the Provider Experience product area, partnering with clinicians, product teams, and customers to shape and build the product and improve patient care.

Qualifications

• 7+ years of product management experience.
• Strong communication and collaboration skills to align diverse stakeholders.
• Analytical mindset using data to drive decisions and impact.
• Ability to prioritize in a complex healthcare environment with empathy.
• Proven track record driving software products forward, incl. in startup settings.
• Willingness to travel to customer sites and conferences (1–2 trips/quarter); located in the United States.
• Nice to have: healthcare background; HL7/FHIR knowledge; startup experience.

Responsibilities

• Partner with partners to conduct customer research and plan roadmaps.
• Define release slices for the clinician experience to optimize time to value.
• Measure success metrics and align with business goals.
• Align team on strategy and prioritize ongoing work for outcomes.
• Build roadmaps and briefs to unify the organization.
• Support build and launch, managing milestones and deliverables.
• Define feedback loops and success metrics.
• Drive adoption across health systems, coordinating with CS, Implementation, and Marketing.

Skills

Product management

Communication

Analytics

Prioritization

Stakeholder alignment

Travel readiness

Education

Bachelor's degree in technical field

Job description

Parachute Health is a digital ordering platform for post-acute medical equipment and supplies. It connects major health systems, health plans, and suppliers to help patients receive the products they need at home. Since launching, the platform has served 300,000+ clinicians and 3,000+ supplier locations across all 50 US states, supporting 15 million+ patients. What began as a DME ePrescribing tool has grown into the order management platform of choice for home medical equipment.

The role

This Senior Product Manager sits on the Clinical Strategy team and owns the Provider Experience product area. The role focuses on enabling clinicians to improve the patient experience while freeing up more time for care. You would work across a large, nationwide network of clinicians, partnering with your product team, stakeholders, and customers to shape and build the product.

What you would do

• Work with current and potential partners to conduct customer research, support business development, gather feedback, and plan your product roadmap
• Define product release slices for the clinician experience that optimize for time to value
• Measure and analyze success and failure metrics in your product area, aligning them to overall business goals
• Align your product team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction, and business growth
• Build artifacts such as roadmaps and product briefs to unify the organization
• Support your team through the product build and launch process, managing milestones and deliverables
• Define methods for customer feedback loops and help set success metrics
• Drive adoption and engagement across health systems and clinician practices, partnering with Customer Success, Implementation, and Marketing to reduce friction in onboarding and ordering
• Collaborate with marketing and operations to bring products to market, and coordinate across the organization, customers, and partners to execute product decisions

What they are looking for

• 7+ years of product management experience
• Strong communication and collaboration skills, with the ability to present ideas clearly and build alignment across diverse stakeholders
• Analytical mindset, using data to inform decisions and drive measurable business impact
• Ability to prioritize in a complex healthcare environment, with a user-focused and empathetic approach
• Proven track record of driving software products forward, ideally in a startup environment, with comfort making decisions under ambiguity
• Willingness to travel to customer sites and conferences (1-2 trips per quarter); must be located in the United States
• Nice to have: a bachelor's degree in a technical, scientific, or quantitative field; healthcare background; experience with EHR integrations or healthcare data standards (HL7, FHIR); startup experience

Working arrangements

This is a fully remote role open to candidates based in the United States. There is a dedicated NYC office and reimbursement options for co-working spaces. Travel to customer sites and conferences is expected 1-2 times per quarter. The role is not eligible for employer visa sponsorship; applicants must be legally authorized to work in the US.

Pay and benefits

Base salary: $170,000 - $220,000, depending on experience and level.

• medical, dental, and vision coverage with low-to-no-cost premium options
• employer HSA contributions
• a 401(k) retirement plan
• an equity incentive plan
• an annual company-wide bonus of up to 15%
• flexible vacation
• five additional Summer Fridays
• home office and wellness stipend
• monthly internet stipend
• an annual learning and development stipend