Senior Product Manager

Automatic Data Processing, Inc.; Salt Lake City (UT); À distance; USD 130 000 - 165 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Comprehensive health coverage

Employer match 401(k)

Life and AD&D Insurance

Flexible Spending Account

Paid holidays and PTO

Employee discounts

Training and certifications

Résumé du poste

Automatic Data Processing, Inc. seeks a Senior Product Manager to own the eCommerce Purchasing Experience across Digital Room brands. This role focuses on product planning, CRO, checkout optimization and cross-functional leadership, with a strong emphasis on data-driven decision making.

You will translate business objectives into roadmaps, define success metrics, run experiments, collaborate with UX, Engineering and Operations, and drive features from concept to launch in a remote setting.

Qualifications

• 8+ years of Product Management experience in consumer digital products.
• 5+ years managing eCommerce products and customer-facing experiences.
• Proven experience optimizing eCommerce purchasing experiences and conversion funnels.
• Strong analytics and ability to translate data into insights.

Responsabilités

• Own and continuously improve the eCommerce Purchasing Experience across Digital Room brands.
• Define and manage the roadmap for the eCommerce Purchasing Experience.
• Lead CRO initiatives, experiments and A/B testing; monitor metrics and optimize conversion.
• Collaborate with UX, Engineering, Marketing and Operations to launch features on time.

Connaissances

Product management

eCommerce experience

Conversion optimization

Data-driven decision making

Cross-functional collaboration

Outils

Google Analytics

Adobe Analytics

Mixpanel

Contentsquare

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Product Manager

Human Resources Salaried - Full Time Salt Lake City, UT, US

2 days ago Requisition ID: 1570

Salary Range: $130,000.00 To $165,000.00 Annually

We are actively hiring a Senior Product Manager for our company. This is a remote position.

Duties & Responsibilities

E-commerce Purchasing Experience Ownership

• Own and continuously improve the eCommerce Purchasing experience across Digital Room brands. Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and other key conversion experiences.
• Identify customer pain points and opportunities to reduce friction throughout the purchasing journey.
• Advocate for customer needs and ensure purchasing experiences are intuitive, efficient, and effective.
• Provide thought leadership by identifying emerging eCommerce trends, best practices, and innovative approaches that enhance the online purchasing experience.

Product Planning & Execution

• Define and manage the roadmap for the eCommerce Purchasing Experience.
• Translate business objectives, customer feedback, and data insights into actionable product requirements.
• Create business cases, user stories, acceptance criteria, and success metrics for product initiatives.
• Lead prioritization efforts to maximize customer and business value.
• Drive initiatives from concept through launch, ensuring timely delivery and measurable outcomes.
• Continuously evaluate and improve product management processes, workflows, and cross-functional collaboration to increase delivery efficiency and product quality.
• Lead initiatives focused on conversion rate optimization (CRO) and checkout performance.
• Analyze customer behavior, funnel performance and abandonment trends to identify improvement opportunities.
• Partner with UX and Engineering to design, implement and evaluate experiments and A/B tests.
• Monitor key performance indicators and use data to drive continuous improvement.

Platform & Checkout Optimization

• Partner with Engineering and QA to improve the performance, reliability and scalability of purchasing experiences.
• Drive initiatives focused on: Product Configuration Experience.
• Cart Experience.
• Checkout Optimization.
• Payment Experience.
• Conversion Funnel Performance.
• Ensure product enhancements meet quality, usability and performance standards.

Commerce Operations & Enablement

• Partner with Operations Integration (OI) to support product launches, pricing updates, promotions and product configuration initiatives.
• Improve processes and capabilities that enable faster and more accurate deployment of customer-facing purchasing experiences.
• Collaborate across teams to ensure operational readiness for new features and enhancements.

Analytics & Performance Management

• Define and track key purchasing and conversion performance metrics.
• Analyze customer behavior, purchasing funnels and transaction performance to identify trends and opportunities.
• Develop business cases and ROI analyses to support prioritization and investment decisions.
• Regularly communicate results, insights and recommendations to stakeholders and leadership.

Cross-Functional Collaboration & Influence

• Partner closely with Engineering, QA, UX, Marketing, Content, Digital Media, OI and Leadership teams to deliver high-impact initiatives.
• Facilitate cross-functional planning, alignment and prioritization.
• Build strong relationships across teams and drive accountability for shared outcomes.
• Communicate roadmap priorities, project status, risks and business impact to stakeholders.

Qualifications

• 8+ years of Product Management experience.
• 5+ years managing eCommerce products and customer-facing experiences.
• Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment and conversion funnels.
• Strong experience with conversion optimization, experimentation and A/B testing.
• Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools.
• Experience working closely with UX, Engineering, QA, Marketing and Operations teams.
• Strong analytical and quantitative skills with the ability to translate data into actionable insights.
• Excellent communication, collaboration and stakeholder management skills.
• Experience building business cases, defining product requirements and prioritizing initiatives based on customer and business impact.

Preferred Qualifications

• Experience in eCommerce, online retail, print, manufacturing, marketplace or catalog-driven businesses.
• Multi-Brand experience is strongly preferred.
• Experience with product customization and configuration workflows.
• Experience working with complex product catalogs, configurable products and customer-facing eCommerce experiences.
• Experience optimizing cart, checkout, payment and conversion experiences.
• Experience working with eCommerce platforms, checkout systems, payment integrations, experimentation tools and analytics platforms.
• Experience using experimentation, customer analytics and funnel analysis to improve conversion and reduce abandonment.
• Experience leading large cross-functional initiatives without direct authority.
• MBA or equivalent business and product management experience.

What are the perks and benefits of working at Digital Room?

• Collaborate with leading print professionals in a fast-paced, high-tech, safe and enjoyable environment
• Competitive pay and growth opportunities.
• Comprehensive health, dental and vision coverage (location-specific).
• Employer match 401(k) up to limits.
• Company-sponsored Life and AD&D Insurance.
• Flexible Spending Account and voluntary benefits.
• Paid holidays and PTO.
• Employee discounts on all products.
• Company-sponsored training and certifications.
• Fun workplace and wellness events, and more

Please note: Actual compensation within the range will depend on various factors, including the individual’s skills, experience, qualifications and applicable laws.