Senior Product Manager

Milestone Technologies, Inc.; Orlando (FL); On-site; USD 103,000 - 106,000; Full time

Job summary

Milestone Technologies, Inc. seeks a Senior Product Manager to architect the product vision, strategy, and roadmap across the full delivery cycle. You will lead cross‑functional teams to gather requirements, write user stories, and drive execution with peers and leadership.

You will define KPIs, track product performance, and identify optimization opportunities. Build strong relationships with stakeholders across product, engineering, design, commercial, and support to ensure aligned outcomes.

Qualifications

• 5+ years of product management experience with a technical focus.
• Experience launching and scaling products by understanding customer needs and building roadmaps.
• Strong technical knowledge leading multi-team initiatives.
• Translate customer and business needs into requirements and user stories.
• Proven experience working in an Agile environment.
• Strong written and verbal communication skills.
• Data-driven with hypothesis testing and analytical thinking.

Responsibilities

• Architect the product vision, strategy, and roadmap across the entire delivery process.
• Lead requirement-gathering, user story creation, prioritization, and execution with cross-functional teams, ensuring communication with peers and leadership.
• Define and monitor KPIs to track product performance and identify optimization opportunities.
• Develop relationships with stakeholders across product, engineering, design, commercial and customer support.
• Prioritize with business, product, and engineering partners and drive alignment.
• Coordinate iterative releases and ensure timely deployment.
• Identify risks, dependencies, and mitigation plans for timelines or deliverables.
• Advocate for the product and educate stakeholders about features, benefits, and value.
• Conduct market research on trends, competition, and customer needs.

Skills

Product management

Technical focus

Agile leadership

Requirements gathering

Cross-functional collaboration

Data-driven

Communication

Education

Four-year college degree

Tools

Jira

Smartsheet

Confluence

Job description

Seeking a Senior Product Manager for the following role -

Responsibilities

• Architect the product vision, strategy, and roadmap throughout the entire product delivery process.
• Lead requirement-gathering, user story creation, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership.
• Define and monitor key performance metrics to track product performance while identifying areas for optimization that drive continuous improvement initiatives.
• Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, commercial, and customer support.
• Prioritize with our business, product, and engineering partners, managing technical discussions to drive alignment.
• Coordinate and communicate iterative product releases and updates, ensuring timely delivery and smooth deployment.
• Identify potential risks, dependencies, and mitigation strategies to project timelines or deliverables.
• Serve as a passionate advocate for your product(s), internally and externally, while educating stakeholders and customers about product features, benefits, and value propositions.
• Conduct market research to understand industry trends, competitive landscape, and customer needs.

Basic Qualifications

• 5+ years of product management experience, with a technical focus.
• Demonstrated success in launching and scaling products by recognizing customer needs, creating a vision, building roadmaps, identifying success measurements, and executing excellence with peers.
• Strong technical knowledge with experience leading initiatives that span several teams and functional areas.
• Proven ability to translate customer and business needs through requirements and user stories.
• Proven experience leading teams within an agile, collaborative environment.
• Strong communicator with proven ability to bring clarity and direction through written and verbal communication skills.
• Data and hypothesis-driven aptitude, with the ability to flex business and technical thinking.

Preferred Qualifications

• Experience with back-end applications.
• Experience within hospitality and/or technology industries.
• Experienced in Microsoft Office applications.
• Familiarity with collaboration tools such as Jira, Smartsheet, and Confluence.
• Familiarity with design principles and best practices.
• Familiarity with DevOps and test automation principles.

Education

• Minimum four-year college degree in a Technology, Business or related field.

The estimated pay range for this position is USD $75.00/hr - USD $77.50/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.