Senior Product Manager

Forerunner; New York (NY); Hybrid; USD 180,000 - 210,000; Full time

Benefits offered by this job

Health insurance

401k plan

Lunch paid weekly

Wellness reimbursement

Job summary

Forerunner is hiring a Senior Product Manager to lead Field Intelligence, owning strategy and the roadmap for how field teams capture and act on information. You will shape mobile/offline workflows, AI-guided inspections, geospatial context, and end-to-end experiences across platforms.

You will collaborate with Engineering, Design, Customer Success, Sales, and Marketing to ensure adoption and measurable value, while aligning with regulatory workflows and field operations needs.

Qualifications

• 5+ years of product management experience owning a complex product area from discovery through launch and iteration.
• Excellent product judgment; separate urgent vs durable needs, make decisions with incomplete information, and turn ambiguity into bets.
• A builder’s mindset; use prototypes, data, workflow models, and hands‑on approaches to learn and guide the team.
• Experience shipping AI-powered product experiences to real users and making them trustworthy in production.
• Strong customer instincts and ability to learn from users whose work is operational, technical, or domain-specific.
• Track record of shipping workflow-heavy B2B or enterprise software with measurable outcomes.
• Ability to partner closely with Engineering and Design with enough technical fluency to discuss data, integrations, AI capabilities, and system tradeoffs.
• Clear, concise communication and ability to align stakeholders around priorities and outcomes.
• Comfort operating with autonomy in a growing company with a high bar for quality and a collaborative, low-ego culture.

Responsibilities

• Own the product strategy, roadmap, and outcomes for Field Intelligence from data capture through review and resolution.
• Engage with inspectors, field crews, program managers, and leaders to understand real-world workflows.
• Identify high-leverage AI opportunities to improve fieldwork while ensuring user control and transparency.
• Collaborate with Engineering and Design to frame problems, define requirements, and ship end-to-end experiences.
• Define success metrics: adoption, task completion, data quality, time saved, and customer outcomes.
• Lead discovery through interviews, prototypes, pilots, usage data, and experiments.
• Balance immediate customer needs with shared platform capabilities, reliability, and long-term differentiation.
• Develop rollout plans for workflows used in regulated environments.
• Equip Customer Success, Sales, and Marketing with product narratives and launch materials.
• Communicate priorities, risks, and learnings clearly across the company.

Skills

Product management

AI-powered products

Customer insight

Cross-functional collaboration

Technical fluency

Communication

Job description

Hi! We're Forerunner.

We're on a mission to help communities adapt to a changing world. Forerunner builds modern, easy‑to‑use software for the people who keep communities running. Local governments, federal agencies, and infrastructure operators use Forerunner to run inspections, enforce codes, manage public works, respond to disasters, and meet their regulatory obligations.

Hi! We're Forerunner.

We're on a mission to help communities adapt to a changing world. Forerunner builds modern, easy‑to‑use software for the people who keep communities running. Local governments, federal agencies, and infrastructure operators use Forerunner to run inspections, enforce codes, manage public works, respond to disasters, and meet their regulatory obligations.

About The Role

We're looking for a Senior Product Manager to lead product for the Field Intelligence team.

You’ll own the strategy and roadmap for how Forerunner helps field teams understand what needs attention, capture trustworthy information, and turn their findings into action. This includes mobile and offline workflows, AI‑guided inspections, geospatial context, photo and voice capture, operational visibility, and the connection between field observations and downstream compliance or corrective‑action workflows.

This is a high‑ownership role for a hands‑on product builder who enjoys getting close to users, making sense of complicated operational environments, and turning that understanding into clear product direction and tangible solutions. Depending on the problem, that might mean sketching a workflow, building a lightweight prototype with modern tools, digging into usage data, writing detailed product behavior, or working directly with customers to test the riskiest assumption.

You’ll work closely with Engineering and Design from discovery through delivery, while partnering with Customer Success, Sales, and Marketing to ensure what we build is adopted and creates measurable value.

What You’ll Do

• Own the product strategy, roadmap, and outcomes for Field Intelligence, from work planning and data capture through review, follow‑up, and resolution.
• Spend time with inspectors, field crews, program managers, and operational leaders to understand how work happens in practice.
• Identify the highest‑leverage opportunities for AI to improve fieldwork while preserving user control, transparency, and trust.
• Partner closely with Engineering and Design to frame problems, evaluate tradeoffs, define requirements, and ship polished end‑to‑end experiences across mobile and web.
• Define how we measure success, including adoption, task completion, data quality, time saved, issue‑resolution time, and customer outcomes.
• Lead product discovery through interviews, workflow observation, prototypes, pilots, usage data, and structured experimentation.
• Balance immediate customer needs with investments in shared platform capabilities, reliability, and long‑term product differentiation.
• Develop thoughtful rollout and change‑management plans for workflows used in regulated and operationally critical environments.
• Equip Customer Success, Sales, and Marketing with a clear product narrative, launch materials, demonstrations, and the context needed to support adoption.
• Communicate priorities, decisions, risks, and learnings clearly across the company.

What we’re looking for

• 5+ years of product management experience, including meaningful ownership of a complex product area from discovery through launch and iteration.
• Excellent product judgment. You can separate urgent requests from durable needs, make sound decisions with incomplete information, and turn ambiguous problems into focused product bets.
• A builder’s mindset. You don’t stop at setting direction or managing delivery. You use prototypes, data, workflow models, technical exploration, and other hands‑on methods to learn quickly and help the team arrive at a better product.
• Experience shipping AI‑powered product experiences to real users. You understand what it takes to make them trustworthy in production, including evaluation, failure modes, guardrails, and iteration based on real‑world behavior.
• Strong customer instincts and experience learning from users whose work is operational, technical, or domain‑specific.
• A track record of shipping workflow‑heavy B2B or enterprise software that produced measurable customer or business outcomes.
• The ability to work as a close partner to Engineering and Design, with enough technical fluency to reason about data, integrations, AI capabilities, constraints, and system tradeoffs.
• Clear, concise communication and the ability to align technical and non‑technical stakeholders around priorities, decisions, and outcomes.
• Comfort operating with autonomy in a growing company, paired with a high bar for quality and a collaborative, low‑ego approach.

Strong candidates may also have

• Experience owning a mobile or similarly reliability‑critical product where connectivity, synchronization, data integrity, or constrained operating environments materially shaped product decisions.
• Familiarity with government, construction, utilities, infrastructure, climate, or another regulated industry.

Domain experience is valuable, but it isn’t a prerequisite. We care most about your ability to learn complex domains quickly, develop sound judgment, and build products that people can trust in the moments that matter.

Our team has a lot to offer.

• We're mission‑driven. Our mission orients our business strategy and pushes us to work with a sense of urgency. We're in the weeds — our entire team spends time engaging with our partners in the field to better understand the real‑world problems they face.
• We're a small team. As a member of our growing team, you will quickly become an invaluable part of our organization and have a meaningful impact on our business and technical direction. We welcome unique perspectives and backgrounds. Your opinion matters and we hope you'll share it.
• We build each other up. A team works best when its members are equipped with the tools to tackle the problems they're facing. Forerunner strives to provide meaningful feedback and learning opportunities to help all our team members grow.
• We value in‑person collaboration. Some of our best work happens when we're solving problems together in the same room, so this role is hybrid and based near one of our offices: New York City, San Francisco, or Portland, Maine.
• We want you to be happy and healthy. Forerunner offers competitive compensation, health/vision/dental coverage, a 401k plan, and one expensed lunch per week. We also have a quarterly wellness reimbursement so you can define what "health" means to you.
• The salary range for this position is $180,000-$210,000. This posting may span more than one career level. Compensation is determined based on a variety of factors, including an individual's skills, experience, and qualifications.

Forerunner is an equal opportunity employer committed to embracing diversity and the perspectives of individuals from all backgrounds.