Senior Product Manager

Humana; Dallas (TX); Hybrid; USD 104,000 - 143,000; Full time

Job summary

Humana is seeking a Senior Product Manager to guide in-flight products that enhance the customer journey and create meaningful healthcare experiences. You will partner with business, technology, and design teams to align priorities, solve complex problems, and deliver high-quality outcomes in a hybrid setup.

The role requires stakeholder management, strong communication, and a product mindset to turn complex needs into practical, human-centered solutions.

Qualifications

• 2–4+ years of relevant product management experience, including examples of products or capabilities you helped bring to market.
• Experience delivering business value through lean product management, customer discovery, or human-centered design practices.
• Significant experience managing stakeholders across multiple business and technology organizations, including aligning priorities, influencing decisions, and maintaining clear communication.
• Ability to translate customer, business, and technical needs into clear product direction.
• Familiarity with modern software delivery practices, including SDLC, lean product management, balanced teams, agile methodologies, or extreme programming concepts.
• Strong collaboration skills and experience working with cross-functional teams.
• Ability to work a fixed 8:00 a.m.–5:00 p.m. Monday–Friday schedule in Eastern Time.

Responsibilities

• Guide in-flight products to improve the customer journey and create meaningful healthcare experiences.
• Collaborate with business, technology, and design stakeholders to align priorities, solve complex problems, and deliver high-quality outcomes.
• Write complete user stories with acceptance criteria and take responsibility for acceptance testing to ensure delivered capabilities meet business and user needs.

Skills

Product management

Stakeholder management

Cross-functional collaboration

Agile methodologies

Communication skills

Customer discovery

Job description

Become a part of our caring community

As a Senior Product Manager, you will help guide in-flight products that improve the customer journey and create meaningful healthcare experiences. In this role, you will partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes.

Become a part of our caring community

As a Senior Product Manager, you will help guide in-flight products that improve the customer journey and create meaningful healthcare experiences. In this role, you will partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes.

We are looking for an experienced, collaborative, and customer-focused Senior Product Manager who is excited to work across business and technology teams to build solutions that make healthcare experiences simpler, more useful, and more human.

In this role, you will bring a product mindset, strong communication skills, and the ability to turn complex needs into clear, practical solutions. You will collaborate with technical and non-technical partners, use data and customer insights to guide decisions, and help teams stay focused on delivering value. The right candidate brings significant stakeholder management experience and is comfortable navigating ambiguity, building trust across organizations, and leading with curiosity, sound judgment, and empathy.

The role also requires the ability to break down complex business and technical problems into a clear product roadmap, epics, and user stories. You will be expected to write complete user stories with acceptance criteria, support story acceptance, and take responsibility for acceptance testing to ensure delivered capabilities meet business and user needs.

Required Qualifications

• 2–4+ years of relevant product management experience, including examples of products or capabilities you helped bring to market.
• Experience delivering business value through lean product management, customer discovery, or human-centered design practices.
• Significant experience managing stakeholders across multiple business and technology organizations, including aligning priorities, influencing decisions, and maintaining clear communication.
• Ability to translate customer, business, and technical needs into clear product direction.
• Familiarity with modern software delivery practices, including SDLC, lean product management, balanced teams, agile methodologies, or extreme programming concepts.
• Strong collaboration skills and experience working with cross-functional teams.
• Ability to work a fixed 8:00 a.m.–5:00 p.m. Monday–Friday schedule in Eastern Time.

Use Your Skills To Make An Impact

This role is expected to work across many Technology and business organizations to align priorities, strengthen collaboration, and help deliver solutions that support meaningful healthcare experiences.

You will partner with teams across disciplines to understand business needs, clarify product direction, and help create practical solutions that are simple, useful, and human-centered.

Success in this role requires the ability to build trust, communicate clearly, and bring people together around shared goals in a complex, cross-functional environment.

If you want to shape your own growth, work across disciplines, and contribute to meaningful healthcare innovation, this role offers the opportunity to do work that matters while continuing to expand your skills and perspective.

You will thrive here if you are empathetic, curious, and willing to challenge the status quo in a thoughtful way. We value people who bring energy to modern product practices and are motivated by the opportunity to improve experiences for the people we serve.

Additional info: Limited Geography Remote - This is a remote position but located within a specific geography. This is a Hybrid role with 2-3 days in office expectation.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.