Senior Product Engineer

incident.io; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking talented engineers to enhance the customer experience through effective problem-solving and feature development. You will play a crucial role in transforming user feedback into impactful solutions, ensuring a seamless experience for engineering teams. This position offers the opportunity to work with a modern tech stack including Go, Typescript, and Google Cloud Platform, while fostering collaboration and communication. Join a forward-thinking team committed to delivering high-quality outcomes and making a real difference for users everywhere.

Qualifications

• Experience in Go and Typescript, particularly with React.
• Strong understanding of cloud infrastructure and deployment.

Responsibilities

• Identify and solve meaningful problems for customers.
• Engage with customers to gather feedback for improvements.
• Take ownership of features from design to delivery.

Skills

Go

Typescript

React

Postgres

Terraform

Google Cloud Platform

BigQuery

PubSub

Cloud Storage

Sentry

Grafana

Prometheus

CircleCI

Job description

Our Engineers know the drill - they've been paged at 3am. They're on a mission to transform those wee-hour wake-up calls into a smoother, more manageable experience for engineering teams everywhere. In fact, they're some of our product's biggest fans and users. What really sets them apart? Their unwavering commitment to our customers.

Whether they're concocting a feature that will bring a smile to your face or diving into a feature request that will make your day a little bit easier, they're always ready to pull out all the stops.

The primary development stack includes Go, Typescript with React, and Postgres, with deployment on Google Cloud Platform using GKE and Cloud SQL. The infrastructure is managed via Terraform and utilises BigQuery, PubSub, and Cloud Storage. Monitoring and logging are handled by Sentry, Grafana + Prometheus, with CircleCI for automated testing and deployment.

What you’ll be doing:

• Identifying the right problems to solve, focusing on meaningful outcomes, and using your experience to make trade-offs that have the highest impact on customers as fast as possible.

• Engaging with future and existing customers to gather feedback that allows you to better understand what problems we can solve for them.

• Taking end-to-end ownership for features from start to finish - from inputting into initial design and planning all the way through to implementation, testing, and delivery.

• Using your expertise to iterate at speed, relying on strong instincts to pragmatically drive the right outcomes while balancing speed and depth.

• Setting a high bar for collaboration, communication, and sound decision making. From well-written proposals and documentation to clear commit messages and thorough testing.