Senior Product Designer (UX/UI) — Remote, Enterprise SaaS

Lincoln Motor Company; Frankfort (KY); A distancia; USD 100.000 - 193.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

Flexible time off

Tuition assistance

Vehicle discount program

Paid holidays

Descripción de la vacante

Ford Pro is seeking a Senior Product Designer (UX/UI) to join our digital product design team, focusing on the Ford Pro App used by fleet managers and drivers to monitor vehicle status, manage fleet operations and take action on the move.

You will own complex design work end-to-end, collaborating with Product and Engineering to shape problems, define journeys and translate needs into simple, coherent experiences across mobile and web where required.

Formación

• Bachelor’s degree or equivalent combination of relevant education and experience.
• 6+ years of product design experience, with a strong portfolio demonstrating end-to-end ownership of shipped digital products, excellent interaction and visual design craft, and the impact of your work.
• 3+ years of experience with Figma, prototyping and design systems, with a solid understanding of usability, accessibility, information architecture and modern product-design practices.
• 3+ years of experience designing complex digital products or ecosystems; experience with B2B, SaaS, enterprise or operational products is particularly valuable.
• 6 months + familiarity with emerging AI-assisted design and prototyping workflows is valuable, alongside strong systems-thinking skills.

Responsabilidades

• Own complex product design work end-to-end, from problem definition and discovery through concept development, prototyping, validation, delivery and post-launch iteration.
• Operate with a high degree of autonomy, taking ambiguous problems, creating structure and direction, and driving work forward without requiring continuous design oversight.
• Play a central role in the evolution and redesign of the Ford Pro App, helping rethink its experience, navigation, interaction model and product architecture.
• Help evolve the app from primarily a telematics companion into a broader mobile entry point to the Ford Pro ecosystem, connecting capabilities and journeys across Ford Pro.
• Design experiences that serve different customer types and contexts, including the distinct needs of fleet managers, administrators and drivers.
• Define and evolve information architecture, navigation and interaction patterns that can scale as additional products, capabilities and customer journeys are introduced.
• Apply strong systems thinking to understand dependencies across products, services, platforms, data and user roles and translate them into coherent end-to-end experiences.
• Work closely with Product and Engineering as a strategic partner, helping frame problems, identify opportunities, assess trade-offs and influence product direction.
• Partner with Research, Data/Analytics and other Design teams to understand customer behaviour and use qualitative and quantitative evidence to inform decisions.
• Translate customer needs, business objectives and technical constraints into clear user journeys, flows, wireframes, prototypes and production-ready designs.
• Maintain a high bar for interaction and visual design craft, creating intuitive, accessible and polished experiences across mobile and, where required, web.
• Work effectively with established design systems, while identifying where new patterns, components or interaction models are needed.
• Prototype at different levels of fidelity to explore ideas, test assumptions, communicate intent and accelerate decision-making.
• Define appropriate success measures with Product, Research and Analytics and use post-launch data and customer feedback to continuously improve experiences.
• Communicate design rationale clearly, using storytelling, prototypes and evidence to build alignment with cross-functional teams and senior stakeholders.
• Facilitate workshops, design reviews and working sessions that help teams frame problems, explore alternatives and reach decisions.
• Collaborate closely with other designers, contributing to critique, sharing knowledge and helping raise the overall quality and consistency of the Ford Pro experience.
• Contribute beyond the immediate product area when needed, supporting cross-platform mobile and web experiences and broader Ford Pro initiatives.

Conocimientos

Figma

Prototyping

Information architecture

UX design

UI design

Systems thinking

Portfolio

Communication

Educación

Bachelor’s degree or equivalent

Herramientas

Design systems

Descripción del empleo

Ford Pro is seeking a Senior Product Designer (UX/UI) to join our digital product design team, focusing on the Ford Pro App used by fleet managers and drivers to monitor vehicle status, manage fleet operations and take action on the move.

You will own complex design work end-to-end, collaborating with Product and Engineering to shape problems, define journeys and translate needs into simple, coherent experiences across mobile and web where required.