Senior Product Designer – Remote, Part D Benefits

Humana

Richmond (VA)

Remote

USD 86,000 - 119,000

Full time

7 days ago

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Job summary

Humana, Inc. is hiring a Senior Product Designer to shape the end-to-end Part D benefits experience across Humana’s digital ecosystem.

You will partner with product managers, engineers, researchers, and business stakeholders to design solutions that simplify complex benefits information and improve member navigation and engagement. You will drive mobile-first design across iOS, Android, and responsive web, advocate for accessibility, and contribute to scalable design systems while mentoring

Qualifications

Bachelor’s degree in Human-Computer Interaction, Interaction Design, User Experience, Product Design, or related field, or equivalent professional experience.
6+ years of professional product design or UX/UI design experience
Portfolio demonstrating strong UX, interaction, and visual/UI design craft, including end-to-end case studies that showcase problem solving, design decisions, polished interfaces, implementation, and measurable outcomes.
Demonstrated experience designing mobile-first consumer experiences across native iOS, Android, and responsive web, with an understanding of platform-specific patterns and technical constraints.
Strong systems-thinking skills with experience translating complex workflows, business rules, user needs, edge cases, and dependencies into intuitive, connected digital experiences.
Advanced proficiency in Figma, including high-fidelity design, prototyping, reusable components, and working within or contributing to scalable design systems.
Strong understanding of user-centered design, interaction design, information architecture, visual design, usability, accessibility/WCAG standards, and inclusive design practices.
Experience leveraging user research, usability testing, qualitative and quantitative insights, analytics, and customer feedback to inform design decisions, measure outcomes, and continuously improve experiences.
Demonstrated ability to partner closely with Product Management, Engineering, Research, and business stakeholders, balancing user needs, business objectives, and technical constraints while clearly communicating design strategy and rationale.
Ability to work with a high degree of autonomy and design leadership, navigate ambiguity, establish design direction, influence stakeholders, and provide guidance and support to less-experienced designers while remaining hands-on in design execution.

Responsibilities

Design and deliver end-to-end mobile and digital channel experiences that are human-centered, scalable, and aligned with business goals.
Design and deliver end-to-end user experiences for Humana’s Part D benefits products and services, ensuring solutions are human-centered and aligned with business objectives.
Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that improve member engagement and effectiveness.
Leverage user research, usability testing, analytics, behavioral data, and member feedback to inform design decisions and continuously optimize experiences.
Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts.
Advocate for mobile-first design principles, accessibility, inclusivity, and usability best practices across all digital channels.
Partner with other Product and Design teams to create seamless, connected experiences across the broader healthcare ecosystem.
Present design recommendations, insights, and rationale to stakeholders, driving alignment and influencing strategic decisions.
Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization.
Support and contribute to design systems, pattern libraries, and scalable design standards.