Senior Product Designer, Engagement

Penn National Gaming; Montgomery (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

theScore is seeking a senior designer to shape end-to-end experiences for its sports betting and digital media products. You will collaborate with product managers, engineers and researchers to translate business needs into intuitive flows, wireframes and hi-fidelity interfaces.

You’ll apply a double-diamond process, leverage our design system, advocate for user research, and mentor teammates while delivering delightful experiences across iOS and Android.

Qualifications

• Portfolio showing end-to-end experiences and design thinking.
• Experience working cross-functionally to discover user problems and frame solutions.
• Comfort with autonomous work while collaborating when needed.

Responsibilities

• Collaborate with product, design, and engineering to influence the roadmap.
• Create user flows, journey maps, wireframes, and hi‑fi designs.
• Evolve and advocate for the design system and best practices.
• Communicate design decisions and iterate based on feedback.

Skills

Figma

Mobile design patterns

Prototype tools

Frontend basics

Tools

Framer

Origami

HTML/CSS/JS

Job description

Full job description theScore, a wholly‑owned subsidiary of PENN Entertainment, empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore's sports betting app 'theScore Bet Sportsbook & Casino' delivers an immersive and holistic mobile sports betting and iCasino experience. theScore Bet is currently live in the Company's home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.

Full job description: The Sportsbook Engagement team focuses on refining and iterating upon existing features and functionalities to constantly exceed our communities expectations. The team works hand in hand with our Wagering teams to maintain and push our retention and engagement metrics. As a senior designer on the team you will use your skills balancing business requirements with community voice to ship a strong foundation to iterate on. Your design process is dynamic and you're comfortable thinking outside the box when it comes to leveraging the unique PENN opportunity to build differentiators in the online sports betting experience.

Typical Work Day

• Work closely with other product designers, product managers, engineers, and other stakeholders to contribute to the product roadmap and lead the team in solving user problems from ideation to execution.
• Follow our double‑diamond design playbook and various frameworks such as Jobs to Be Done (JTBD) to create user flows, journey maps, wireframes, hi‑fi’s etc.
• Ship aesthetically pleasing user interfaces that delight and add value to our users.
• Leverage and evolve our design system in order to make our design team more efficient.
• Effectively communicate and articulate your thoughts on your designs and processes in order to justify your design decisions.
• Be open and receptive to feedback, exploring iterations, and providing objective feedback for other product designers.
• Be a strong advocate of our design process and work closely with partners in UXR and Design Ops.
• Always thinking about how to improve team and organizational processes.

What We're Looking For From You

• A strong portfolio showing your process of working through full end‑to‑end experiences, design thinking, and using research to drive decisions.
• You have experience working cross‑functionally in order to discover user problems and frame them to work on the right impactful solutions.
• You're comfortable working autonomously and proactively, while also knowing when to bring others in to move things forward quickly.
• You have excellent critical thinking and problem solving skills, and you're always considering the business side of design to further the strategy of the company.
• You elevate the design team through the way you approach design – from actively seeking feedback, communicating designs, and setting the standard for execution.
• Proficiency in design tools such as Figma.
• An excellent understanding of iOS and Android patterns and conventions.
• Nice to have: comfort with advanced prototyping platforms and tools (Framer, Origami).
• Nice to have: Front‑end development (HTML, CSS, JavaScript).

Curious about our design team? You can learn more at our website, or by reading some of our articles such as 'Navigating the DesignOps Wilderness' by our Design Ops Manager Jake Geller, or 'Teasers: A Sports Betting Tradition Revisited' by D.A. Bannon, a product designer on our wagering team.

Candidates residing in Ontario requiring special accommodation can email [e-mail].

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

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