Senior Product Designer - Cards & Credit

Mercury; San Francisco (CA); On-site; USD 189,000 - 236,000; Full time

Benefits offered by this job

Equity (stock options/RSUs)

Benefits

Job summary

Mercury is seeking a Senior Product Designer to join the Cards & Credit team. You’ll own meaningful product problems, collaborate with Product and Engineering, and shape experiences that simplify banking for startups.

You’ll work across the full design stack—from framing problems and exploring concepts to workflows, visual design, prototyping, and final implementation. Expect high craft and customer-centric solutions.

Qualifications

• Strong portfolio of product work demonstrating exceptional product thinking, interaction design, and visual craft.
• Ability to understand complicated systems and turn them into simple, thoughtful product experiences.
• Deep curiosity about why a problem exists before deciding how to solve it, with a willingness to question assumptions and work from first principles.
• Ambition for the work and surrounding high-bar peers.
• High bar for craft and the judgment to know where additional thought and detail meaningfully improve an experience.
• Comfort navigating ambiguity and taking ownership without waiting for every requirement to be defined.
• Habit of exploring multiple possibilities, prototyping ideas, and changing direction when a stronger solution emerges.
• Strong communication and collaboration skills with Product and Engineering partners.
• Deep care for customers and an ambition to create products that genuinely improve lives.

Responsibilities

• Own meaningful Cards & Credit product problems from initial framing through shipped experience, partnering with Product and Engineering.
• Turn complicated systems, requirements, and edge cases into simple, intuitive experiences.
• Work across the design stack from framing problems to visual design, prototyping, and final implementation.
• Explore broadly and design from first principles, questioning inherited patterns when a better answer exists.
• Bring high interaction and visual craft to the Cards & Credit experience, including workflow structure, typography, motion, and state.
• Collaborate with Mercury’s Brand team on physical cards and related products to create cohesive experiences.
• Develop a deep understanding of customers and communicate reasoning clearly, weighing tradeoffs with partners.

Skills

Product thinking

Interaction design

Visual craft

Cross-functional collaboration

User empathy

Communication

Problem framing

Prototyping

Job description

In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking* feels all but extinct.

Mercury believes that level of care and craft in design has been lost in modern finance, and we’re building products that bring it back. Cards and credit are built on complicated systems and inherited conventions, but our customers shouldn’t have to experience that complexity. We believe thoughtful design can turn something traditionally transactional into an experience that feels simple, intuitive, and distinctly Mercury.

We’re looking for a Senior Product Designer to join our Cards & Credit team. You’ll tackle complex product problems, question inherited assumptions, and shape experiences that help startups spend less time banking and more time building.

In this role, you’ll:

• Own meaningful Cards & Credit product problems from initial framing through shipped experience, partnering closely with Product and Engineering to understand the problem and shape what we should build.
• Turn complicated systems, requirements, and edge cases into experiences that feel remarkably simple and intuitive.
• Work across the entire design stack, from framing problems and exploring concepts to workflows, detailed interactions, visual design, prototyping, and final implementation.
• Explore broadly and design from first principles, questioning inherited patterns and assumptions when a better answer may exist.
• Bring a high level of interaction and visual craft to the Cards & Credit experience, from the structure of a workflow to the details of hierarchy, typography, motion, and state.
• Collaborate with Mercury’s Brand team on physical cards and related products, creating a cohesive experience between the objects our customers hold and the product experiences surrounding them.
• Develop a deep understanding of our customers, communicate the reasoning behind your decisions clearly, and work through tradeoffs with your partners to arrive at the strongest solution.

What you’ll bring:

• A strong portfolio of product work demonstrating exceptional product thinking, interaction design, and visual craft.
• An ability to understand complicated systems and turn them into simple, thoughtful product experiences.
• Deep curiosity about why a problem exists before deciding how to solve it, with a willingness to question assumptions and work from first principles.
• Real ambition for the work itself. You want to do the best work of your career here, and you’re energized by being surrounded by people who hold themselves to the same bar.
• A high bar for craft and the judgment to know where additional thought and detail meaningfully improve an experience.
• Comfort navigating ambiguity and taking ownership without waiting for every requirement to be defined.
• A habit of exploring multiple possibilities, prototyping ideas, and changing direction when a stronger solution emerges.
• Strong communication and collaboration skills, including the ability to articulate your thinking, explain tradeoffs, and build conviction with Product and Engineering partners.
• Deep care for customers and an ambition to create products that don’t just function well, but genuinely make their lives better.

You don’t need a background in banking, fintech, cards, or credit. We care much more about whether you’ve demonstrated the ability to understand complicated problems and turn them into simple, thoughtful product experiences.

Complexity can be learned. The instinct to find its essence is harder to teach.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

• US employees (any location): $189,000 - $236,200 USD
• Canadian employees (any location): $178,600 - $223,200 CAD

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.