Senior Product Builder, Merchant Onboarding

NorthAB LLC; Lansing (MI); Remote; USD 122,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Flexible PTO

Lifestyle Spending Account

Job summary

North is seeking a Senior Product Builder for Merchant Onboarding, a remote US-based role focused on designing, prototyping, and automating merchant intake and underwriting validation. You will bridge product strategy with execution by validating concepts quickly, writing precise specs, and delivering proof-of-concept features in sandbox environments.

The role emphasizes AI tooling, direct merchant discovery, and rapid iteration.

Qualifications

• Bachelor’s Degree (BA or BS) or equivalent experience.
• High fluency with LLM APIs, prompt engineering, and AI-assisted coding agents.
• Deep user empathy built through direct discovery with merchants and underwriting teams.
• Strong technical fundamentals with proficiency in SQL, JavaScript, and REST/web APIs.
• Proven experience working with Agile software development teams.
• Strong proficiency with Jira and modern product management software.
• Hands-on native or cross-platform iOS and Android mobile development experience.

Responsibilities

• Define, design, and build end-to-end proof-of-concept features for the Merchant Onboarding domain from start to finish.
• Conduct direct user discovery with merchants and sales partners to build user empathy.
• Leverage AI tools and LLM APIs to accelerate product discovery, code generation, and prototyping.
• Maintain awareness of competitor releases to ensure rapid feature delivery.

Skills

LLM APIs expertise

User discovery empathy

Agile development

Education

Bachelor’s Degree (BA/BS) or equivalent experience

Tools

REST APIs

Jira

Mobile development (iOS/Android)

SQL

JavaScript

Job description

Senior Product Builder, Merchant Onboarding

North - Remote (US)

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

The Senior Product Builder, Merchant Onboarding is a hands-on, builder-first role focused on defining, designing, and prototyping features for the Merchant Onboarding domain. This person will be responsible for automating merchant intake and real‑time underwriting validation to eliminate onboarding bottlenecks.

This role bridges product strategy and execution by rapidly validating concepts, creating precise technical specifications, and building proof‑of‑concept features in sandbox environments without waiting for traditional design or full engineering cycles. By pairing deep technical fundamentals and AI tools with direct merchant discovery, the Senior Product Builder dramatically accelerates product velocity to keep North competitive in the evolving payment processing landscape.

Define, design, and build end‑to‑end proof‑of‑concept features for the Merchant Onboarding domain from start to finish without heavy design queues. Conduct direct user discovery with merchants and sales partners to build high user empathy, rapidly converting feedback into working solutions within hours. Maintain awareness of competitor release cadences and point‑of‑sale innovations (e.g., drive‑thru modes, dark mode UI, item grids, group ordering, barcode scanning, and hardware customizations) to ensure rapid feature delivery. Leverage modern LLM APIs and AI coding agents to accelerate product discovery, code generation, and functional prototyping.

Requirements

• Bachelor’s Degree (BA or BS) or equivalent experience
• High fluency with LLM APIs, prompt engineering, and AI‑assisted coding agents.
• Deep user empathy built through direct discovery with merchants and underwriting teams
• Strong technical fundamentals with proficiency in SQL, JavaScript, and REST/web APIs.
• Proven experience working with Agile software development teams.
• Strong proficiency with Jira and modern product management software.
• Hands‑on native or cross‑platform iOS and Android mobile development experience.

Benefits

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• Company‑funded Lifestyle Spending Account

Salary

Salary Range: $122,000-$180,000, 5% annual bonus

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end‑to‑end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise‑level clients while remaining agile enough to take an award‑winning, hands‑on approach to personal service that our merchants won’t find anywhere else.

Join our diverse team of innovators and do‑ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well‑being through unique initiatives that are both personally and professionally fulfilling.

At North, we celebrate diversity and create an inclusive environment for everyone. To learn more about North, and our family of companies, visit our website: north.