Senior Product Analyst - Product Led Model

BCBSM, Inc.; United States; Hybrid; USD 91,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

PTO

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a Senior Product Analyst to research and support the building of high-value Social Determinants of Health features, backlogs, and performance evaluation. You will partner with Product Managers and agile teams to refine stories, document requirements, and maintain backlog health.

The role requires strong research, problem-solving, and communication skills, with experience across the product lifecycle and testing input.

Qualifications

• 5+ years of related project/program management experience.
• Ability to communicate complex topics clearly and concisely.
• Experience with data-driven decision-making.
• Working knowledge of agile methodologies (Scrum/Kanban).
• Experience with Jira and/or Mural.
• Healthcare or managed care experience.

Responsibilities

• Gather and interpret data from multiple sources to identify insights and actionable recommendations.
• Collaborate with Product Managers/Owners and agile teams to deliver solutions.
• Document business requirements for user stories and maintain backlog.

Skills

Project management

Communication

Data analysis

Agile

Education

Bachelor’s degree

Tools

Jira

Mural

Job description

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. Headquartered in Eagan, Minnesota.

The Impact You’ll Have

The Senior Product Analyst will research, identify and support the build of high value Social determinants of health (SDOH) features, support backlog health and conduct regular evaluations to assess product performance against goals and benchmarks. Product Analysts will partner with the Product Managers, Product Owners and agile delivery teams. As a Senior Product Analyst, you should have excellent research and problem solving skills, an understanding of complex program development, comprehensive understanding of the product development lifecycle and the ability to communicate effectively. You will ensure ongoing product support which may include story writing, documentation, and testing input. The Senior Product Analyst will also help manage the backlog and provide input around opportunities for improvement.

What You’ll Do

• Responsible for gathering and interpreting data from various sources, identifying key insights, and providing actionable recommendations to drive product development and enhancement.
• Collaborate with team(s) and Stakeholder(s) to discover and deliver the best solution to the market problem(s) presented by the Product Manager or Product Owner (business).
• Working with a variety of internal and external partners to elicit and document business requirements for user stories.

How You’ll Do It

• Help Product Owner and scrum team to plan work in upcoming sprints, considering a variety of factors such as priority, effort/cost, complexity, dependencies, and business and system impacts.
• Provide input into complex business cases and vendor relationships, and document the technology/business needs into product backlog stories/items.
• Attends sprint ceremonies and is available to team during the sprint for clarifications and acceptance of user stories.
• Aid where needed throughout sprints for the development team, such as answering questions on requirements and providing input on testing strategy.
• Develop and maintain technical documentation of system and business processes.
• Build strong relationships with team members, business users, stakeholders, subject matter experts, vendors, to help navigate through problems, decisions, and related implications.
• Act as a mentor for other product analysts and scrum team members.
• Performs additional responsibilities consistent with the scope and level of the role, as assigned.

Required Skills & Experience

• 5+ years of related project/program management professional experience.
• Bachelor’s degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.
• Ability to communicate complex topics clearly and concisely, actively listen to anticipate stakeholder needs, and align others to drive informed decisions.
• Ability to analyze complex information, evaluate options, and work cross-functionally to drive resolution and prevent recurrence.
• Ability to effectively organize work, balance competing priorities, and manage time across complex assignments and competing deadlines.
• Healthcare or managed care experience.
• Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions.
• Experience with agile planning tools such as Jira and/or Mural.
• Experience in data-driven decision-making.
• Experience in program management and process improvement with high level of execution focus.
• Ability to build relationships and collaborate effectively cross-functionally, bridging gaps between technical and non-technical teams to achieve product goals.
• Knowledge of community health, public health, or related domain areas.

Preferred Skills & Experience

• Ability to communicate complex topics clearly and concisely, actively listen to anticipate stakeholder needs, and align others to drive informed decisions.
• Ability to analyze complex information, evaluate options, and work cross-functionally to drive resolution and prevent recurrence.
• Ability to effectively organize work, balance competing priorities, and manage time across complex assignments and competing deadlines.
• Healthcare or managed care experience.
• Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions.
• Experience with agile planning tools such as Jira and/or Mural.
• Experience in data-driven decision-making.
• Experience in program management and process improvement with high level of execution focus.
• Ability to build relationships and collaborate effectively cross-functionally, bridging gaps between technical and non-technical teams to achieve product goals.
• Knowledge of community health, public health, or related domain areas.

Licensure / Certifications

• Nice to Have: Agile Certified Practitioner (PMI - ACP) - Project Management Institute (PMI)
• Nice to Have: Certified Scrum Master (CSM) - Relevant Issuer
• Nice to Have: Scaled Agile Framework (SAFe) - Scaled Agile Inc
• Nice to Have: Professional Scrum Product Owner (PSPO) - Relevant Issuer
• Nice to Have: Certified Scrum Product Owner (CSPO) - Relevant Issuer

Role Designation

Hybrid Role designation definition: Teleworking is working full-time remote. Hybrid is a minimum of 2 days onsite. Onsite is full-time onsite.

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits

$90,800.00 - $120,300.00 - $149,800.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affiant Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: [e-mail]. Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association. Physical requirements. Chartered in 1933 as Minnesota’s first health plan, this company is one of the most recognized and trusted healthcare brands in the world. It has more members, the largest network of doctors, and more products and services than any other health plan in Minnesota. Headquartered in Eagan, Minnesota.