Senior Product & Agile Coach

The Walt Disney Company; Burbank (CA); On-site; USD 156,000 - 209,000; Full time

Benefits offered by this job

Medical benefits

Job summary

The Walt Disney Company in Burbank, CA is seeking a Product & Agile Coach to guide teams from project to product delivery. You will help adopt product principles, align with the Product Operating Model, and partner with managers, engineers, and architects.

You’ll drive hands-on coaching, training, and governance across product agile practices and Jira configurations, enabling scalable, repeatable ways of working.

Qualifications

• 5-7 years in Product Management, Product Operations, Business Analysis, or Agile Delivery in a large enterprise.
• Strong understanding of Product Operating Models and product lifecycle concepts.
• Excellent communication, able to lead large scale workshops.
• Solid grasp of agile methods (Scrum, Kanban, Lean) and SAFe.
• Hands-on with product/agile tools (Jira, Miro, Airtable, Smartsheet).
• Experience working cross-functionally with Product, Engineering, and Business teams.
• Detail-oriented with a focus on quality and continuous improvement.

Responsibilities

• Provide hands-on coaching to teams moving from project delivery to persistent product teams.
• Apply product thinking, outcome-based planning, and continuous delivery improvements.
• Guide teams in new planning, funding, prioritization, and delivery methods.
• Reinforce roadmapping, OKRs, backlog and dependency management, and value measurement.
• Identify gaps and drive improvements to speed and product quality.
• Monitor adoption of standards and iterate based on feedback and performance.

Skills

Product Management

Product Operations

Business Analysis

Agile Delivery

Product Operating Models

Workshop Facilitation

SAFe

Jira

Cross-functional Collaboration

Education

Bachelor's degree

Tools

Jira

Miro

Airtable

Smartsheet

Job description

Department Description

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world‑class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross‑company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:

As a part of the Product & Agile Coach, you will play a hands‑on coaching and change leadership role in guiding teams through the transition from a project‑based delivery model to a product‑centric delivery model. You will work directly with product teams and leaders to help them adopt new mindsets, methods, and behaviors required to operate successfully in a product model.

This role focuses on coaching teams where they are, apply product principles in real delivery scenarios, and build confidence in new ways of working. You will be a visible change agent, supporting teams as they experiment, learn, and steadily mature their product practices. This role is ideal for someone who is a strong team coach and has experienced the project to product delivery model transformation.

You will partner closely with Product Managers, Agile Coaches, Engineering leaders, and Enterprise Architecture to reinforce aligned ways of working, remove friction, and accelerate adoption of the Product Operating Model across Enterprise Technology and Data.

What You’ll Do:

• Provide hands‑on coaching to teams as they move from project delivery to persistent product teams

• Support teams in applying product thinking, outcome‑based planning, and continuous delivery improvement practices

• Guide teams in adopting new planning, funding, prioritization, and delivery methods aligned to the Product Operating Model

• Reinforce practical application of product practices such as roadmapping, OKRs, backlog management, dependency management, and value measurement

• Help teams navigate common transition challenges and trade‑offs

• Act as a trusted change leader

• Support the adoption of product, agile, and DevSecOps standards and templates throughout the delivery lifecycle

• Support the definition of Product Operating Model (POM) standards, including frameworks, governance structures, and best practices across the product lifecycle

• Translate product operating model principles into actionable processes and tool configurations (e.g., Jira workflows, intake processes, prioritization frameworks)

• Develop and facilitate hands on training workshops for product and agile principles

• Identify gaps, inefficiencies, and inconsistencies in current product practices and recommend improvements to enhance speed and product quality

• Monitor adoption and effectiveness of standards through defined metrics, continuously iterating based on feedback and performance

• Act as a steward of consistency across the product organization, ensuring scalable and repeatable ways of working

• Stay current with industry trends and best practices in product management and agile methodologies, continuously seeking opportunities for improvement and innovation.

Required Qualifications & Skills:

• 5-7 years of experience in Product Management, Product Operations, Business Analysis, or Agile Delivery within a large enterprise environment

• Strong understanding of Product Operating Models and product lifecycle management concepts

• Excellent communication skills, with the ability to clearly lead large scale workshops

• Strong understanding of agile methodologies (Scrum, Kanban, Lean) and frameworks (e.g., SAFe),

• Hands‑on experience with product and agile tools (e.g., Jira, Miro, Airtable, Smartsheet)

• Strong analytical and problem‑solving skills, with the ability to break down complex processes into structured, scalable solutions

• Experience working in cross‑functional environments, collaborating with Product, Engineering, and Business teams

• Detail‑oriented with a focus on quality, consistency, and continuous improvement

• Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities effectively

Preferred Qualifications:

• Relevant industry Agile and Product Management qualifications (e.g. AIPMM Certified Product Manager, Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), SAFe Program Consultant (SPC))

• Experience with driving large scale organization change by embedding new mindsets, ways of working, and operating models.

Required Education:

Bachelor's degree with 7 years of related work experience required.

#TECHATDISNEY

The hiring range for this position in Orlando, FL is $148,300 - $198,800 per year and in Burbank, CA is $155,700 - $208,700 per year and in Seattle, WA is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Disclaimer

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs (https://support.disneycareers.com/hc/en-us/sections/32131060143380-Candidate-Disability-Accommodations-FAQs). We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help. (https://support.disneycareers.com/hc/en-us)

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.