Senior Process Operator

GSK; Zebulon (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits program

Career progression opportunities

Job summary

GSK in Zebulon, North Carolina, is hiring for a position that involves operating and maintaining manufacturing equipment to deliver high-quality products. The role requires collaboration with technicians and a commitment to safety and efficacy in a regulated environment.

Ideal candidates will have substantial experience in production operations, be skilled problem-solvers, and provide impactful contributions to supply continuity. GSK offers growth potential and a commitment to employee development.

Qualifications

• Minimum of 5 years in a production or process operator role.
• 3+ years in a regulated manufacturing environment.
• Experience with equipment changeovers and batch documentation.

Responsibilities

• Operate, clean, and maintain production equipment.
• Monitor process performance and product quality.
• Support continuous improvement activities.

Skills

Production operation

Problem-solving skills

Equipment changeover

Batch documentation

Safety compliance

Education

High School Diploma or GED

Associate degree or technical certificate

Tools

MS Office

Production systems

Job description

Business Introduction

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024, positively impacting the health of millions of people. Supply chain is core to our operations, enabling us to bring innovations quickly, efficiently, and effectively. Technology is transforming manufacturing, increasing speed, quality, and scale. We need the best minds to advance complex products using smart manufacturing technologies, including robotics, digital solutions, and artificial intelligence.

Position Summary

You will operate and maintain manufacturing equipment to safely deliver high-quality products. You will work closely with operators, technicians, and leads to troubleshoot issues and keep production running. We value problem‑solvers who take ownership, coach others, and learn quickly. This role offers clear career progression, meaningful impact on supply continuity, and the chance to join a team uniting science, technology, and talent to advance disease prevention and treatment.

Responsibilities

• Lead equipment changeovers and start‑of‑batch activities with accurate documentation and safe handover.
• Operate, clean, and maintain production equipment following standard operating procedures and batch documentation.
• Monitor process performance and product quality, escalating issues and supporting root‑cause resolution.
• Use production systems and basic data tools to record performance, identify trends, and support improvements.
• Coach and train colleagues on safety practices and procedures.
• Support continuous improvement activities to increase safety, quality, and equipment efficiency.
• Prepare production equipment and materials in line with batch instructions and SOPs.
• Operate machinery and perform processes for machining, chemical processing, formulation, visual inspection, assembly, or packaging.
• Monitor meters, gauges, valves, temperatures, and pressures to ensure adherence to production specifications.
• Meet production schedules, volume, cost, and quality targets while maintaining compliance with safety and GMP standards.
• Handle, move, pack, and sort raw materials and finished goods, ensuring efficient material flow. Monitor output quality, identify and elevate defects, and make necessary process adjustments.
• Complete accurate daily production records for traceability and performance analysis. Perform minor maintenance, troubleshoot equipment malfunctions, and collaborate with maintenance teams as needed.
• Maintain rigorous safety, hygiene, and compliance standards to support inspection readiness and operational excellence.

Basic Qualifications

• Minimum of 5 years of experience in a production or process operator role.
• 3+ years of experience in a regulated manufacturing environment, or equivalent experience.
• High School Diploma or GED.
• Experience performing equipment changeovers and start‑of‑batch activities.
• Demonstrated experience following and completing batch documentation and SOPs.

Preferred Qualifications

• Associate degree, technical certificate or equivalent education.
• On‑the‑job training certification across multiple work centers.
• Practical mechanical aptitude and ability to read gauges and instrumentation.
• Basic computer skills including MS Office and experience using production systems.
• Experience using data to troubleshoot or improve process performance.
• Experience training others and contributing to written work instructions.

Physical and Workplace Expectations

• This position is on‑site and requires shift work in a regulated manufacturing environment.
• Environment includes noise and moving equipment.
• Workers are required to wear protective gear and equipment.
• Lift up to 40 lbs. and perform physical tasks such as kneeling, climbing, and standing.
• Ability to work extended shift lengths (up to 12.5 hours) when needed, including shift patterns and overtime.

How to Apply

Please apply if this role fits your skills and ambitions. Tell us about times you solved process problems, trained colleagues, or improved equipment performance. We look forward to learning about you. Visit GSK US Benefits Summary to learn more about the comprehensive benefits program offered to U.S. employees.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or any other basis prohibited under federal, state, or local law.