Senior Principal Business Analyst

Newrez; Coppell (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer match

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Paid Maternity and Caregiver Leave

Job summary

Newrez is seeking a Sr Principal Business Analyst to lead projects aimed at enhancing efficiency within the organization. The role involves gap analysis, engaging with stakeholders, and overseeing updates within business systems. The ideal candidate should have a background in the mortgage industry, strong analytical skills, and expertise in SQL and Microsoft tools.

Benefits include medical insurance, retirement plans, and professional development opportunities. This is an on-site role in Coppell, Texas.

Qualifications

• 10+ years of experience in the mortgage industry.
• Experience with the origination mortgage software platform.
• Strong knowledge of the loan cycle process for Retail and Broker community.

Responsibilities

• Lead projects focusing on efficiency through process improvement.
• Conduct gap analysis and identify system deficiencies.
• Serve as the point of contact for business stakeholders.
• Design, test, implement system updates to streamline business processes.

Skills

Proficiency in defining business problems and proposing solutions

Product, Process and Industry Knowledge

Expert skills in Microsoft Excel

Excellent interpersonal, verbal and written communication skills

Proactive and solutions-oriented business professional

Education

Bachelor's degree in Computer Science or related field plus 10 years of experience

Master’s degree in relevant fields plus 7 years of experience

Tools

SQL

Lucid

Figma

Microsoft Azure Devops (VSTS)

Job description

Overview

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive — and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Position Summary

The Sr Principal Business Analyst fulfills analyst activities specific to their department. This role is responsible for leading discrete projects that are focused on creating efficiency within the organization through process improvement or enhancing technology systems.

Description

Essential Functions, Duties, and Responsibilities

• Work with the departmental managers to understand the current processes and systems to perform Gap Analysis and identify the deficiencies in the software system by comparing actual objectives with the objectives desired.
• Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process.
• Support Loan origination system process improvements by applying mortgage domain expertise and be a single point of contact for all business stakeholders and software development team.
• Engage in discussion with stakeholders/Business Partners to understand, gather, analyze, and document the business requirements and then break it down into features and user stories for the software development team.
• Gather and analyze data in support of SOPs and develop prototypes and data flow and solution design diagrams to address business problems for business partners/stakeholders, Development and Quality Assurance team to help visualize the proposed solutions.
• Serve as a single point of contact for project related issues that need to be escalated to senior management for resolution and for the development team to address any defects and for requirement clarification and grooming.
• Work with Product Manager to organize and execute pre-deployment user acceptance testing that is specific to the project.
• Be responsible for building and maintaining requirement traceability and communicating any changes in the function and system requirements to different stakeholders, software development team, quality assurance team, and User Acceptance testing team.
• Utilize experience in Origination Mortgage software platform; loan cycle process for Retail, Direct to Customer, WHL, and Broker community; data flow diagrams, documentation, reporting, and presentations; and SQL, Lucid, Figma, and Microsoft Azure Devops (VSTS).

Qualifications And Education Requirements

• Bachelor's degree in Computer Science, Information Technology, Computer Information Systems, or directly related field of study, plus 10 years of experience in the following:
• Mortgage industry in Origination Mortgage software platform;
• Loan cycle process for Retail, Direct to Customer, WHL, and Broker community;
• Data flow diagrams, documentation, reporting, and presentations; and
• SQL, Lucid, Figma, and Microsoft Azure Devops (VSTS).

In alternative, employer accepts Master’s degree in above listed fields plus 7 years of experience as listed above. Experience may be gained concurrently. Employer will accept any suitable combination of education, training or experience.

Skills, Abilities, And Knowledge

• Proficiency in defining business problems and proposing solutions.
• Product, Process and Industry Knowledge.
• Expert skills in Microsoft Excel, including the ability to utilize functions such as VLOOKUP, HLOOKUP, concatenation, conditional formatting, and pivot tables.
• Excellent interpersonal, verbal and written communication skills.
• Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions.

Work Environment And Physical Requirements

• On-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted schedules, overtime, and evening or weekend hours to meet deadlines or as business needs demand.
• Work in a cubicle hub with focus on phone calls in a noisy environment.
• Sedentary work in a stationary position at a cubicle for prolonged periods.
• Constant repetitive motions for operating a computer, such as typing and phone usage.
• Effective verbal communication in English with others following correct procedures.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it does not imply that these are the only responsibilities. Management reserves the right to modify, add, or remove duties as necessary. All employees are required to have smartphones that meet company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• Newrez Employee Emergency and Disaster Fund

Newrez NOW

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We’re proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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