Senior Preferred Banking Advisor (Relationship Banker)

Western Alliance Bancorporation; Beverly Hills (CA); On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Competitive salaries

Medical and dental insurance

401(k) matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank in Beverly Hills is seeking a Senior Preferred Banking Advisor to manage the full client life cycle with emphasis on treasury management and deposit requests. You will respond to client needs, provide expert guidance, and collaborate with internal teams to drive satisfaction and growth.

The role requires 4+ years in Treasury Management or related fields, with a high school diploma and a preferred Bachelor's degree.

Qualifications

• 4+ years of related experience in Treasury Management Sales or Treasury Management Service
• High school diploma required; Bachelor's degree in related field preferred
• Knowledge of general banking, loans, treasury management and other commercial banking products
• Knowledge of regulatory and legal compliance obligations and industry standards
• Sales and service experience in business deposits or treasury management products
• Advanced speaking and writing communication skills

Responsibilities

• Respond to client requests and engage in proactive communication to execute the complete client life cycle and achieve client satisfaction.
• Promote Bank products through analysis of client patterns and needs; be an expert banker in treasury management and deposit operations.
• Own information flow for processes, risk mitigation, and customer service; collaborate with leadership across bank divisions.
• Meet or exceed service level standards including cross-selling, risk management, audit soundness, and productivity.

Skills

Treasury management

Sales experience

Customer service

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Job Title:

Senior Preferred Banking Advisor (Relationship Banker)

Location:

Beverly Hills

What you'll do:

As a Senior Preferred Banking Advisor you'll be a single point of contact responsible for executing the full client life cycle for clients with a particular focus on establishing yourself as an expert in treasury management and deposit requests. You'll exemplify the department's "sales, service, operations" philosophy through client interactions. You'll respond to and resolve client requests and provide expert advice and guidance for these clients utilizing products and services such as treasury management, loans, commercial, and personal accounts. You'll work with internal departments and resources such as the Preferred Banker support system to drive client satisfaction. You'll participate in department training to augment banking knowledge for more effective work solutions and career growth opportunities.

• Respond to client requests and engage in proactive client communication to execute the complete client life cycle and achieve client satisfaction. Identify and capitalize opportunities to promote Bank products through analysis of client patterns and needs. Be an expert banker with regard to both treasury management and deposit operations activities.
• Own the information flow and communication for technical and operational processes and requirements, risk mitigation, efficiency, and customer service. Foster good working relationships with leadership across the bank divisions and departments.
• Meet or exceed service level standards including customer service, turn-around time, cross-selling goals, risk management and regulatory compliance, audit soundness, productivity and efficiency. Support leadership business initiatives.
• Enhance knowledge and develop as a preferred banker by achieving and exceeding department metrics, completing training sessions, and demonstrating knowledge through customer and team interactions.

What you'll need:

• 4+ years of related experience in Treasury Management Sales, Treasury Management Service, Branch Banking Operations or similar field.
• High school diploma required; Bachelor's degree in related field preferred.
• Intermediate to advanced knowledge of general banking, loans, treasury management and other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced sales and service experience in business deposits or treasury management products.
• Advanced speaking and writing communication skills.

Compensation:

Salary range for new hires is generally $69,460.00 - $85,803.00 for Beverly Hills, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation