Senior Practice Manager

Intermountain Healthcare Inc.; United States; On-site; USD 62,000 - 96,000; Full time

Job summary

Intermountain Healthcare Inc. seeks a Senior Practice Manager to lead ambulatory care operations, ensuring patient and caregiver safety, quality care, equity, and strong patient access.

You will manage budget, hiring, evaluations, coaching, and staff development while supporting HR and information systems. The role requires leadership of 10–30 physicians/APPs and 23–60 caregivers across 3–7 clinics, with some travel.

Qualifications

• Leadership experience and ability to inspire accountability.
• Ability to lead in a matrixed organization and influence non-direct reports.
• Strong communication and interpersonal skills.
• Direct, supervise, and coach front office staff.
• Proficient in word processing, spreadsheets, and advanced software.
• Problem solving and issue resolution with physicians, employees and patients.

Responsibilities

• Lead ambulatory care operations focusing on safety, quality, patient experience, equity, access, and financial stewardship.
• Make employment decisions including hiring, performance evaluations, coaching, and corrective action.
• Support ancillary services such as human resources and information systems.
• Oversee travel, clinics, and multiple departments; manage 3–7 clinics and 10–30 physicians/APPs.
• Develop leaders and foster development of direct reports.

Skills

Leadership

Visioning

Matrix org experience

Communication

Front office supervision

IT skills

Problem solving

Education

Bachelor's Degree

Job description

Job Description:

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Senior Practice Manager makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions. This role also supports ancillary services such as human resources and information systems.

Complexity of Scope – Primary Determinant

This position is typically responsible for and collaborates with 10-30 Physicians and/or APPs and 23-60 Caregivers and oversees approximately 3-7 clinics. They could potentially manage multiple specialties across a market which may require some to moderate travel. The Senior Practice Manager role may have oversight of up to 1-4 direct leader reports of which they will be required to lead and foster their development.

Minimum Qualifications

• Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming
• Develops vision for practice and executes plans to achieve vision.
• Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goals
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated ability to direct, supervise, and coach front office staff.
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).
• Ability to problem solve and address issues raised by physicians, employees, and patients.

Preferred Qualifications

• Bachelors Degree in a related field
• 5 years leadership experience in a healthcare setting
• 2 years leadership experience over multiple departments, budgets, and leaders

Location:

Eccles Outpatient Center - IMC, Vine Street Office Building

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.99 - $69.44

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we usethe artificial intelligence (“AI”) platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.