Senior Practice Manager

Intermountain Health; Murray (UT); On-site; USD 94,000 - 144,000; Full time

Benefits offered by this job

Generous benefits package

Wellness programs

Job summary

The Senior Practice Manager at Intermountain Health provides leadership for ambulatory care operations, promoting accountability, safety, quality, and patient experience across 10–30 physicians and 23–60 caregivers in 3–7 clinics. Travel may be needed to support multiple specialties and markets, with 1–4 direct reports to mentor.

Responsibilities include hiring, performance evaluations, coaching, budget stewardship, and collaboration with human resources and information systems to optimize care

Qualifications

• Leadership experience and ability to inspire accountability and teamwork.
• Develops vision for practice and executes plans to achieve it.
• Experience in a matrixed organization with influence over non-direct reports.
• Effective communication and interpersonal skills.
• Ability to supervise and coach front office staff.
• Strong computer skills including word processing, spreadsheets, databases.
• Problem solving and addressing physician, employee and patient concerns.

Responsibilities

• Lead ambulatory care operations and culture of accountability.
• Oversee patient safety, quality assurance, patient experience, and access to care.
• Manage budget, financial stewardship, and growth initiatives.
• Hire, evaluate performance, coach, and take corrective action as needed.
• Support ancillary services like HR and information systems.

Skills

Leadership

Vision setting

Communication

Staff coaching

Problem solving

Strategic thinking

Team building

Computer skills

Education

Bachelor's Degree in a related field

Tools

Word processing

Spreadsheets

Database software

Presentations

Job description

Job Description

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Senior Practice Manager makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions. This role also supports ancillary services such as human resources and information systems.

Complexity Of Scope - Primary Determinant

This position is typically responsible for and collaborates with 10-30 Physicians and/or APPs and 23-60 Caregivers and oversees approximately 3-7 clinics. They could potentially manage multiple specialties across a market which may require some to moderate travel. The Senior Practice Manager role may have oversight of up to 1-4 direct leader reports of which they will be required to lead and foster their development.

Minimum Qualifications

• Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming
• Develops vision for practice and executes plans to achieve vision.
• Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goals
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated ability to direct, supervise, and coach front office staff.
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).
• Ability to problem solve and address issues raised by physicians, employees, and patients.

Preferred Qualifications

• Bachelors Degree in a related field
• 5 years leadership experience in a healthcare setting
• 2 years leadership experience over multiple departments, budgets, and leaders

Location

TOSH

Work City

Murray

Work State

Utah

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.99 - $69.44

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.