Senior PMO Process Manager

Olympus Corporation; Center Valley (Lehigh County); Hybrid; USD 120,000 - 168,000; Full time

Benefits offered by this job

Annual bonus

401(k) matching

Medical/Dental/Vision

Paid vacation

Parental leave

Job summary

Olympus Corporation in Center Valley, PA is seeking a Senior Process Manager to drive global product development processes, ensure compliance, and enable scalable cross-functional teams. Hybrid work model with national travel and international collaboration in a leading medical device environment.

You will partner with PMO teams to design tools, templates, and training that improve efficiency and accountability across the organization, impacting timely product launches and strategic objectives.

Qualifications

• Degree in Engineering, Life Sciences, Business, or related field.
• Minimum of 10 years of related experience.
• Minimum of 5 years in regulated medical device field.
• Product development experience required.
• Change Management experience required.
• Proficiency with Microsoft 365 tools and collaboration platforms like Mural/Miro.
• Strong leadership and cross-functional team guidance.
• Ability to navigate complex, global projects and drive strategic objectives.

Responsibilities

• Lead global product development business processes across regions.
• Advise senior leadership with process improvements and compliance.
• Align processes with strategic objectives across the org.
• Execute high-impact continuous improvement projects with measurable outcomes.
• Identify improvement opportunities and oversee solution implementation.
• Monitor compliance and elevate critical issues to leaders.
• Maintain process documentation to match evolving needs.
• Develop and deliver global policy communication strategies.
• Present updates to senior leadership and diverse audiences.
• Perform additional duties to support the Global PMO team.

Skills

Leadership

Change Management

English proficiency

Microsoft 365

Mural/Miro

Education

Bachelor’s degree in Engineering, Life Sciences, Business, or related field

Tools

Excel

PowerPoint

Visio

Word

Teams

Job description

Working Location: Nationwide; Massachusetts, Westborough; Pennsylvania, Center Valley

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers .

Job Description

Accountable for driving rigor, value, and sustainability in product development business processes to shape and influence an organizational culture of continuous improvement, operational excellence, and accountability. This role is critical in ensuring the successful development and delivery of high-quality, timely product launches that achieve strategic business objectives.

Leveraging a highly specialized and advanced skill set, this role will lead initiatives focused on the Global PMO Business Process. This includes designing, implementing, and monitoring process compliance, as well as driving continuous process improvement for the Olympus Medical Divisions. The role encompasses the development, implementation through change management, and ongoing support of business processes for product development, technology development, innovation, and product sustaining projects.

As a senior leader, this individual will influence and collaborate across all levels of the organization, including PMO teams, cross-functional partners, project core team members and the PMO Portfolio Team. The Senior Process Manager will act as a strategic partner, ensuring alignment between business processes and organizational goals.

The primary focus of this role is to lead the creation and maintenance of tools, templates, documentation, training and communications that enhance the efficiency, effectiveness, and scalability of cross-functional teams in executing business requirements within product development.

Job Duties

• Lead cross-functional and cross-regional collaboration to develop, maintain, and enhance global product development business processes.
• Act as a key advisor to senior leadership, providing insights and recommendations for process improvements and compliance.
• Drive alignment across multiple levels of the organization to ensure business processes meet strategic objectives.
• Leads execution of significant, high-impact continuous improvement projects with measurable outcomes for business and functional objectives.
• Proactively identify areas for improvement, collect stakeholder feedback, and oversee the planning, execution, and implementation of solutions.
• Monitor compliance with global product development business processes and elevate critical issues to senior leaders.
• Ensure process documentation is maintained and evolves to meet current and future business needs.
• Develop and deliver robust communication strategies for global business process policies and tools.
• Present complex information and project updates to senior leadership and diverse audiences, tailoring messaging to stakeholders at all levels.
• Other duties as directed to support the Global PMO team.

Job Qualifications

Required

• Bachelor’s degree in Engineering, Life Sciences, Business, or related field.
• Equivalent job-related experience and knowledge in new product development will be considered.
• Minimum of 10 years of related experience.
• Minimum of 5 years of experience in regulated medical device field.
• Product development experience is required.
• Change Management experience is required.
• Applies advanced technical skills to support process improvements and efficiencies.
• Demonstrates strong proficiency with Microsoft 365 tools (Excel, PowerPoint, Visio, Word, Teams) and collaboration platforms like Mural/Miro.
• Demonstrates strong leadership skills, inspiring and guiding cross-functional teams to execute in a collaborative environment.
• Oversees multiple, complex projects and ensures alignment with strategic objectives.
• Analyzes highly complex problems, interprets operational needs, and develops integrated, innovative solutions that align with organizational goals.
• Operates with a high degree of independence, self-motivation, and urgency, driving results in ambiguous and complex environments.
• Collaborates effectively across diverse teams but is equally capable of working autonomously with minimal supervision.
• Excels at navigating change and ambiguity, demonstrating flexibility while ensuring compliance and maintaining composure under pressure.
• Exhibits exceptional verbal and written communication skills, tailoring messaging to diverse audiences, including senior leadership.
• Adapts presentation style to effectively engage stakeholders at all levels of the organization.
• Brings experience working in a global organization, effectively navigating cultural differences and fostering collaboration across regions.
• Professional working proficiency (IRL level 3) in English required.
• Willingness to travel internationally (as required).
• Position requires between 10 to 20% domestic and international travel.
• This position will collaborate globally and will be required to attend meetings in the global meeting corridor (US-EU-JP).

Preferred

• Process management experience is desirable.
• Location is the US East Coast time zone preferred.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on

• Competitive salaries, annual bonus and 401(k)* with company match
• Comprehensive medical, dental, vision coverage effective on start date
• 24/7 Employee Assistance Program
• Free live and on-demand Wellbeing Programs
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance*
• 12 Paid Holidays
• On-Site Child Daycare, Café, Fitness Center

Connected Culture you can embrace

• Work-life integrated culture that supports an employee centric mindset
• Offers onsite, hybrid and field work environments
• Paid volunteering and charitable donation/match programs
• Employee Resource Groups
• Dedicated Training Resources and Learning & Development Programs
• Paid Educational Assistance
• US Only
• Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks .

The anticipated base pay range for this full-time position in this location is $119,702.00 - $167,584.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements).

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations

Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let's realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.