Senior PM - Post-Sales Platforms & Developer Tools

MongoDB Inc.

New York (NY)

Hybrid

USD 126,000 - 248,000

Full time

14 days+

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Job summary

MongoDB is seeking a Senior Product Manager in the Post Sales organization to own the product strategy and roadmap for technical services platforms used by customer-facing developers. You will collaborate with Technical Services and Engineering leaders to define vision and drive scalable solutions that improve customer experiences and operational efficiency, enabling growth.

This role requires 8+ years in enterprise SaaS product management, deep knowledge of Salesforce integrations, developer

Qualifications

8+ years of Product Management experience in enterprise SaaS or cloud platforms.
Strong domain expertise in Technical Services & developer tooling and implementing solutions.
Experience building custom workflow applications, automation platforms, or AI-powered tools.
Deep knowledge of Sales and Service Cloud and customer lifecycle processes.
Experience working with telemetry, analytics, and customer health data.
Ability to partner effectively with engineering, operations, and business stakeholders.
Bachelor’s degree in CS/Engineering or related field (or equivalent experience).

Responsibilities

Own and maintain the product backlog and roadmap, prioritizing work based on business impact and technical feasibility.
Collaborate closely with engineering teams in an Agile environment to plan and deliver product releases.
Balance new feature development with platform improvements and technical debt.
Ensure smooth product delivery by managing cross-team dependencies and aligning stakeholders.
Partner with enablement and change management teams to drive adoption of new capabilities.
Communicate product changes and new features across impacted teams.
Monitor KPIs and support incident or problem management when issues arise.