Senior Platform Operations Engineer

Jobtailor; Massachusetts; On-site; USD 180,000 - 240,000; Full time

Job summary

Jobtailor seeks a seasoned leader to own and drive the operational excellence of our enterprise cybersecurity, SIEM, observability, and data platforms in a large-scale environment.

You will mentor global support teams, optimize platform operations using data-driven insights, and ensure compliance with enterprise security and regulatory requirements.

Qualifications

• 10+ years of technology infrastructure, platform engineering, security operations, or enterprise monitoring experience.
• 5+ years of technical leadership experience in a large enterprise environment.
• Strong experience administering and supporting enterprise SIEM, cybersecurity, observability, and log management platforms.
• Experience with cloud-based platforms, preferably AWS.
• Relevant certifications such as AWS, Splunk, ITIL, CISSP are valued.

Responsibilities

• Lead the support, administration, reliability, and day-to-day operations of enterprise cybersecurity, SIEM, observability, log management, and data platforms.
• Support the operational roadmap for cybersecurity platform capabilities.
• Provide technical leadership and mentorship for global support teams.

Skills

Technical leadership

Security operations

Platform engineering

Mentorship

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

AWS、Splunk、ITIL、CISSP certifications

Tools

AWS

Splunk

Job description

Job Overview

• Lead the support, administration, reliability, and day‑to‑day operations of enterprise cybersecurity, SIEM, observability, log management, and data platforms.
• Support the operational roadmap for cybersecurity platform capabilities.
• Provide technical leadership and mentorship for global support teams.
• Optimize platform operations by using monitoring alerts, performance trends, service metrics, and operational insights.
• Ensure compliance with enterprise security, audit, regulatory, and data lifecycle management requirements.

Core Competencies

Demonstrates extensive expertise in leading enterprise cybersecurity operations, including SIEM, observability, and log management platforms, while ensuring compliance with security and regulatory requirements. Provides technical leadership and mentorship to support teams, optimizing platform performance through data‑driven insights.

Requirements

• 10+ years of technology infrastructure, platform engineering, security operations, or enterprise monitoring experience
• 5+ years of technical leadership experience in a large enterprise environment
• Strong experience administering and supporting enterprise SIEM, cybersecurity, observability, and log management platforms
• Experience with cloud‑based platforms, preferably AWS
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
• Relevant certifications preferred, such as AWS, Splunk, ITIL, CISSP