Senior Platform Engineer

Abridge; San Francisco (CA); On-site; USD 178,500 - 248,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

HSA contributions

Parental leave

401(k) matching

Personal device allowance

FSA & commuter benefits

Lifestyle wallet

Mental health support

Sabbatical after 5 years

Job summary

Abridge is seeking experienced Platform Engineers to scale cloud infrastructure and developer experience. The role is mainly infrastructure‑focused with some application work, spanning platform building, adoption, and tooling support.

You will design and scale cloud infrastructure, pipelines, and security controls while uplifting the engineering team's velocity and platform maturity across the organization.

Qualifications

• 8+ years of software engineering experience with 3+ years in infrastructure‑as‑code.
• Strong Kubernetes experience and cloud‑native tech familiarity.
• Experience building CI/CD pipelines for IaC and application code.
• Proficient in cloud platforms (GCP) and IAM models.
• Knowledge of monitoring/observability tooling at scale.

Responsibilities

• Design, build, and scale cloud infrastructure including networking, IAM, Kubernetes, databases, and storage.
• Create pipelines and release tooling to support a doubling team size.
• Implement cloud security practices and compliance across CI and deployments.
• Develop scalable application testing pipelines and observability improvements.
• Improve incident response with runbooks and proactive monitoring.
• Bridge local dev and prod environments to maximize velocity and security.
• Educate the team on cloud native design and participate in community evangelism.

Skills

Kubernetes

CI/CD

Cloud security

Observability

IaC

Backend languages

GCP

Incident response

Security best practices

Tools

ArgoCD

Argo Rollouts

Istio

Terraform

Atlas

Octopus Deploy

Travis CI

Datadog

Grafana

Job description

About Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI‑powered platform was purpose‑built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise‑grade technology transforms patient‑clinician conversations into structured clinical notes in real‑time, with deep EMR integrations. Powered by Linked Evidence and our purpose‑built, auditable AI, we are the only company that maps AI‑generated summaries to ground truth, helping providers quickly trust and verify the output.

The Role

We are looking for experienced Platform Engineers to help scale our cloud infrastructure and developer experience. The role is approximately 80% infrastructure focused and 20% application software focused. You will work on a centralized Platform team spanning platform building, adoption, and ongoing support of existing tooling and software.

What You'll Do

• Design, build, and scale cloud infrastructure including networking, IAM, Kubernetes, databases, streaming and pub/sub platforms, storage, distribution, and more.
• Design and implement build pipelines, branching strategies, and release management tooling that will serve an engineering team that is doubling in size and massively growing the volume of code that is being shipped and must be tested.
• Design, implement, and scale cloud security practices including CI and deployment scans, least privileged access controls, auditing, and maintaining SOC2 and HIPAA compliance.
• Help advocate for, design, implement, and adopt fast and scalable application testing pipelines including end‑to‑end UI tests as well as hyperscale load tests.
• Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.
• Bridge the gap between local development and production environments in a seamless way that maximizes engineering velocity and security while minimizing quality issues arising from environment drift and configuration tangles.
• Evangelize, document, and train the engineering team on the solutions being built and up‑level them on cloud native design strategies and tools.
• Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI‑first, cloud‑native, security‑first implementations at scale.

Who You Are

• 8+ years of software engineering experience, including 3+ years of infrastructure‑as‑code experience in a cloud‑first organization.
• Experience building on Kubernetes and scaling compute services on Kubernetes; familiarity with related cloud native technologies such as ArgoCD, Argo Rollouts, Istio, etc.
• Familiar with maintaining Kubernetes clusters, including version upgrades, service mesh management, and maintaining helm charts for application deployments.
• Experience creating and maintaining CI/CD pipelines for both infrastructure as code and application code deployments (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.).
• Experience with monitoring and observability tooling and practices (metrics, logs, traces) and their management at scale; experience with major platforms such as Grafana, Datadog, Honeycomb.
• Comfortable implementing and securing services in Google Cloud Platform as Infrastructure as code, including GCP projects, VPC networks, GKE, and IAM roles, groups and policies.
• Experience with backend languages (e.g. Python, Go, Node, Rust).
• Up‑to‑date on industry best practices and tools, and enjoy learning new things.
• Excited about being hands‑on in a fast‑moving, productive, and supportive environment.
• Willing to pitch in wherever needed— as a fast‑moving startup we need to do good work, quickly.

Why Work at Abridge?

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Joining Abridge means stepping into a fast‑paced, high‑growth startup where your contributions truly make a difference. Our culture requires extreme ownership and the ability to make an impact on our customers and our business.

Benefits

• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full‑time employees and their families.
• Generous HSA Contribution: If you choose a High Deductible Health Plan, the company makes monthly contributions to your HSA.
• Paid Parental Leave: Generous paid parental leave for all full‑time employees.
• Family Forming Benefits: Resources and financial support to help you build your family.
• 401(k) Matching: Contribution matching to help invest in your future.
• Personal Device Allowance: Tax‑free funds for personal device usage.
• Pre‑tax Benefits: Access to Flexible Spending Accounts (FSA) and commuter benefits.
• Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
• Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
• Sabbatical Leave: Paid sabbatical leave after five years of employment.
• Compensation and Equity: Competitive compensation and equity grants for full‑time employees.

Equal Opportunity Employer

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at [e-mail].

Staying Safe – Protect Yourself from Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. If something feels suspicious, please cease communications and report it.

Compensation Range

$178.5 K – $248 K