Senior Planning Admin Team Lead

Hart District Council; United States; Remote; USD 43,000 - 56,000; Full time

Job summary

Hart District Council is seeking a capable Business Support Supervisor to lead the Planning Administration Team within Development Management. You will supervise four Business Support Officers, coordinate workloads and provide day-to-day leadership to ensure accurate processes and a high standard of service for residents and partners.

While planning experience is advantageous, the role focuses on people management, process oversight, and robust administrative support.

Qualifications

• Experience in an admin role.
• Leadership experience with people management.
• Experience in public sector and local government administration (Desirable).
• Interest in planning and the environment.
• Knowledge of the planning system and environmental issues.
• Experience with Idox/Uniform.

Responsibilities

• Provide oversight of the administrative functions for the Development Management service.
• Manage and allocate work across the Business Support team.
• Line-manage four Business Support Officers.
• Hold regular one-to-one meetings and half-yearly appraisals.
• Provide administrative support to case officers and Team Leaders.
• Produce financial and performance information and reports.
• Support the publication of documents on the Council's website.
• Develop and implement effective manual and IT systems and procedures.
• Deliver high-quality customer service to residents, colleagues and external partners.
• Present the service in a proactive, customer-focused way.

Skills

Leadership

People management

Microsoft Office

IT systems

Customer service

Process improvement

Time management

Communication

Organizational skills

Education

GCSEs – maths and English

Management qualification

Tools

Idox/Uniform

Job description

Hart District Council is seeking a capable Business Support Supervisor to lead the Planning Administration Team within Development Management. You will supervise four Business Support Officers, coordinate workloads and provide day-to-day leadership to ensure accurate processes and a high standard of service for residents and partners.

While planning experience is advantageous, the role focuses on people management, process oversight, and robust administrative support.