Senior Placement Specialist

Senior Care Authority; United States; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible Work Schedule

Prioritized Employee Work-Life Balance

Rewarding Career in Both Compensation and Community Service

Job summary

A growing senior care organization in the United States seeks a Senior Placement Specialist to assist families with finding appropriate living arrangements for seniors. This role involves conducting assessments, identifying suitable senior living options, and providing guidance throughout the decision-making process. Ideal candidates should have educational backgrounds in social work or related fields, strong interpersonal skills, and compassion. The position offers flexible working from home options and an emphasis on employee work-life balance.

Qualifications

• Experience in the senior care industry or social services is advantageous.
• Working knowledge of assisted living, memory care, and skilled nursing facilities.
• Organization skills to manage multiple clients and facilities effectively.

Responsibilities

• Conduct assessments of seniors' current living situations and care needs.
• Update the database of senior care facilities in the CRM.
• Provide personalized guidance and support to families during decisions.

Skills

Interpersonal skills

Communication skills

Problem-solving abilities

Education

Bachelor's degree in Social Work, Gerontology, Nursing, Psychology, or a related field

Job description

• Rewarding Career in Both Compensation and Community Service

Company Overview

Senior Care Authority® offers a great opportunity for you to lead a more purpose-driven life through our senior care advisor jobs. We’re a fast-growing organization with over 80 independently-owned locations nationwide. When you join us in helping seniors live safely and happily, you become part of an exciting and growing business. At Senior Care Authority®, we offer expertise, support, and resources to guide families as they navigate senior living and care options for their loved ones. We are committed to the highest level of integrity, compassion, and service in the industry. Search our senior care jobs using the filters above to find out more.

Job Summary

As a Senior Placement Specialist, you play a critical role in assisting families and seniors in finding appropriate living arrangements. As a knowledgeable and compassionate guide, the Specialist will help families navigate the complexities of the senior care system to find the best possible living options. The main goal of the Senior Placement Specialist is to ensure that seniors receive the care and support they need while maintaining their dignity and independence.

Responsibilities

Consultation and Assessment: Meet with seniors and their families to conduct assessments of their current living situation, care needs, and preferences.

Identify Suitable Senior Living Options: Update the comprehensive database of senior care facilities, assisted living communities, and skilled nursing facilities in the CRM.

Guidance and Support: Provide personalized guidance and support to families during the decision-making process.

Facility Tours and Recommendations: Arrange and accompany families on tours of available, vetted senior care communities and small care homes.

Collaboration: Collaborate with social workers, healthcare professionals, and other related agencies to ensure comprehensive support for seniors.

Documentation and Administration: Complete necessary paperwork and documentation related to placements and enter all collected information into Customer Relations Management system (CRM) as required by senior management.

Compliance and Ethics: Adhere to industry standards, ethical guidelines, and legal requirements in all aspects of the job.

• Builds relationships and educate families over the phone and face-to-face on the placement process
• Understand family needs and set up appointments with appropriate assisted living communities, memory care locations, or residential care homes
• Accompany family members or other contacts to the locations that best suit the needs of the senior
• Follow up with family or contacts and locations during the process
• Manage leads on a daily basis and accurately record them in our CRM to ensure up-to-date family information and status
• Review state reports on assisted living providers to ensure only those have the best records considered for families
• Other duties as assigned.

Qualifications

• Bachelor's degree in Social Work, Gerontology, Nursing, Psychology, or a related field (preferred).
• Previous experience in the senior care industry, social services, or related fields is advantageous.
• Working knowledge of different types of senior living options, including assisted living, memory care, and skilled nursing facilities.
• Strong interpersonal and communication skills to interact with seniors, families, and senior care facility staff.
• Compassion, empathy, and patience to understand and address the unique needs of seniors.
• Problem-solving abilities to navigate complex situations and find suitable solutions.
• Organizational skills to manage multiple clients and facilities effectively.
• Familiarity with local senior care resources, regulations, and funding options.

Flexible work from home options available.

Why Should You Join Us?

Flexible Work Schedule

Prioritized Employee Work-Life Balance

Rewarding Career in Both Compensation and Community Service

“To care for those who once cared for us is one of the highest honors.”