Senior Physical Security Operations Lead

Chaos Industries; El Segundo (CA); On-site; USD 132,000 - 223,000; Full time

Benefits offered by this job

Health benefits

401k

Relocation assistance

Free daily lunch onsite

Fully-stocked kitchen

Unlimited PTO

Casual dress code

Job summary

CHAOS Industries is seeking a Contract Security Manager to lead security across multiple sites in the U.S. This role will oversee guard providers, ensure compliance with clearances, licensing, and armed-guard standards, and manage SLAs, KPIs, budgets, and vendor selection.

You will direct daily operations, incident response, and investigations, coordinating with HR, Legal, Facilities, IT/InfoSec, and law enforcement to maintain readiness and continuity.

Qualifications

• Active [Secret / Top Secret] clearance, or eligibility to obtain one.
• Years of physical security or security operations experience, preferably in the defense industry.

Responsibilities

• Serve as the primary contract manager for the contract security provider, including oversight of the guard force contract.
• Manage provider performance against service levels and KPIs, with regular performance reviews and corrective action plans.
• Manage contract financials, including budgeting, invoice review, and cost control, and support RFPs, renewals, and vendor selection.
• Verify that guard personnel meet clearance, training, licensing, and qualification requirements, including armed-guard standards where applicable.
• Own daily physical security operations, including shift coverage, post staffing, daily reporting, and badge and access issues.
• Oversee security technology, including access control, CCTV, intrusion detection, and the control room, with vendor management, maintenance, and upgrade planning.
• Manage visitor, contractor, and badge programs, including cleared and foreign visitor procedures and escort requirements.
• Respond to disturbances, investigate incidents, and notify required internal and external parties.
• Coordinate mandatory government reporting with the FSO and Legal.
• Conduct post-incident reviews and trend analysis to drive continuous improvement.
• Support workplace violence prevention and threat management with HR and Legal.
• Build and maintain relationships with local law enforcement, emergency services, and federal partners.

Skills

Clearance eligible

Security operations

Contract management

Leadership

Job description

CHAOS Industries is seeking a Contract Security Manager to lead security across multiple sites in the U.S. This role will oversee guard providers, ensure compliance with clearances, licensing, and armed-guard standards, and manage SLAs, KPIs, budgets, and vendor selection.

You will direct daily operations, incident response, and investigations, coordinating with HR, Legal, Facilities, IT/InfoSec, and law enforcement to maintain readiness and continuity.