Senior Phlebotomist

UnitedHealth Group; Marysville (WA); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical plan options

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Job summary

UnitedHealth Group is looking for a Senior Phlebotomist in Marysville, WA. This role involves collecting blood specimens, performing laboratory testing, and ensuring quality patient care. The ideal candidate will have at least 1 year of experience in phlebotomy, relevant certifications, and strong communication skills. Benefits include paid time off, medical and dental plans, and a 401(k) savings plan. Join us to help improve health outcomes for patients through quality care.

Qualifications

• 1+ years of experience in phlebotomy or laboratory testing.
• Medical Assistant-Phlebotomist (MA-Pbt) certification from Washington.
• Ability to lift, push, pull, or carry heavy objects (up to 50 pounds).
• Intermediate proficiency with Microsoft Office.

Responsibilities

• Collect blood specimens using venipuncture and capillary techniques.
• Perform waived and moderate complexity lab testing.
• Interact professionally with patients and healthcare providers.
• Maintain a clean and efficient work environment.

Skills

Venipuncture

Laboratory testing

Patient care

Communication skills

Organizational skills

Education

High School Diploma/GED

Phlebotomy Certificate

BLS certification

Tools

Laboratory Information Systems

Job description

About the Role

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Under general supervision, the Senior Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Schedule

• Thursday through Sunday
• Thursday through Friday 7:00 am to 7:00 pm
• Saturday and Sunday 7:30 am to 5:00 pm
• The schedule includes holiday rotations
• Hours may fluctuate based on business needs
• Final scheduling will be determined by the hiring manager

Location

4420 76th Street St. NE Marysville, WA 98270 (LAB)

Primary Responsibilities

• Venipuncture and specimen collection:
  • Collect blood specimens from patients using venipuncture and capillary techniques promptly
  • Maintain a clean, safe, and efficient work environment
  • Process and prepare specimens for testing and transport
  • Troubleshoot and resolve issues related to specimen collection, testing, and equipment
  • Give proper patient instructions for specimen collection (e.g., urine, stool)
  • Instruct patients in post-phlebotomy care
  • Properly dispose of bio‑hazardous and sharps materials
  • Obtain specimens for microbiology testing
  • Perform electrocardiograms (EKGs) and other miscellaneous services
  • Order supplies as needed; rotate stock and prevent use of outdated supplies
  • Always follow the venipuncture standard of work (SOW)
  • Always follow the processing standard of work (SOW), including positive identification of all patient specimens
• Perform waived and moderate complexity laboratory testing:
  • Perform both waived and moderate complexity testing, including microscopy
  • Maintain accurate records of patient information, test results, and laboratory procedures
  • Perform quality control and calibration procedures to ensure accuracy and reliability of results
  • Participate in quality assurance and quality control activities, including proficiency testing
  • Always follow the resulting standard of work (SOW)
  • Always follow the processing standard of work (SOW)
  • Participate in competency assessment
  • Follow the Optum Clinic lab procedures and guidelines
  • Follow the calling critical value policy
• Customer Experience:
  • Interact with patients and healthcare providers professionally and compassionately
  • While registering patients, always follow the reception standard of work (SOW)
  • Problem‑solve efficiently and promptly
  • Locate missing lab orders and specimens
  • Competent and efficient phone skills
• Duties integrated into all job functions:
  • Promote a positive and productive work environment by acting responsibly, professionally, and respectfully toward colleagues, physicians, and patients
  • Build and maintain effective working relationships with coworkers and supervisors
  • Perform duties in a manner that supports the Core Values of The Everett Clinic
  • Integrate Lean principles and tools to improve operational efficiency, reduce costs, and increase customer satisfaction
  • Follow written and oral instructions and complete routine tasks independently
  • Complete all compliance training, including HIPAA, privacy, confidentiality, non‑discrimination, harassment, integrity statement, and signed agreements
  • Ensure confidentiality of patient information by following HIPAA guidelines and TEC policies
  • Attend training to meet job requirements and as mandated by safety and regulatory policies
  • Maintain regular and predictable attendance
• Perform other duties as assigned

Benefits

• Paid Time Off, 8 Paid Holidays
• Medical plan options with Health Spending or Health Savings account
• Dental, Vision, Life & AD&D insurance, Short‑term and Long‑term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.)
• More information available online

Required Qualifications

• High School Diploma/GED (or higher)
• Medical Assistant‑Phlebotomist (MA‑Pbt) certification from the state of Washington
• Completion of a Phlebotomy Certificate program through an accredited school
• BLS (AHA) certification required or obtained within 30 days
• 1+ years of experience and strong verbal and written communication skills
• Intermediate proficiency with Microsoft Office and solid computer skills
• Reliable transportation and ability to travel to other draw stations
• Ability to lift, push, pull, or carry heavy objects (occasionally up to 50 pounds, carry up to 24 pounds)
• Ability to abide by the code of conduct per Optum/UHG
• Ability to work a 40‑hour week per the schedule described above

Preferred Qualifications

• 2+ years blood draw experience
• Experience with laboratory information systems and electronic medical records
• Documented training program on CLIA regulations 42 C.F.R. 493.1423
• Experience performing EKGs and interpreting results
• Knowledge of medical terminology, anatomy, and physiology
• Strong organizational and time management skills
• Ability to maintain a clean, safe, efficient work environment
• Ability to troubleshoot and resolve collection, testing, and equipment issues
• Work effectively with a diverse patient population, including infants, children, adults, and geriatrics
• Understanding of phlebotomy techniques, procedures, and safety protocols
• Knowledge of safety hazards and precautions to ensure a safe environment
• Knowledge of waived laboratory testing, sample preparation, analysis, QC, and troubleshooting
• Familiarity with EKG procedures and acceptable results
• Demonstrated attention to detail and accuracy
• Understanding of HIPAA regulations and compliance standards

Soft Skills

• Ability to work independently and exercise good judgment and accountability
• Ability to acclimate to small or large team settings
• Demonstrated ability to collaborate with health care providers
• Strong organizational and time management skills
• Ability to multitask and prioritize to meet deadlines
• Work well under pressure in a fast‑paced environment
• Excellent verbal and written communication skills

Physical and Mental Demands

• Frequent standing and walking for long periods with intermittent breaks
• Ability to run during an emergency
• Frequent use of hands and fingers to handle, grasp, or feel objects, tools, controls, and equipment
• Repetitive movements frequently
• Quick, precise adjustments to machine controls and limb movements
• Clear speaking ability and listening skills
• Visual acuity to see details and distinguish colors and shades
• Ability to lift, push, pull, or carry heavy objects (up to 50 pounds, carry up to 24 pounds)
• Flexibility: bending, stretching, stooping, twisting, squatting, kneeling, crawling, pushing, pulling, grasping, reaching
• Ability to move limbs together while remaining in place
• Coordination of multiple body parts during movement
• Proper body mechanics to support activity for long periods without fatigue
• Maintain balance or stay upright in unstable positions

Typical Working Conditions

• Exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other clinical conditions
• Interaction with others is busy, constant, and occasionally interruptive
• Typical office conditions and noise levels are quiet; work may be demanding at times
• Ability to work irregular hours may be required

Compensation and Benefits

Pay ranges from $17.98 to $32.12 per hour based on experience, education, and certifications. Benefits include a comprehensive package, incentive and recognition programs, equity stock purchase, 401(k) contribution, and more as detailed above.

Equal Opportunity Employer

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other protected characteristic under applicable law.