Senior Pharmacovigilance System Architect (Argus Administrator) - US

MMS; Phoenix (AZ); On-site; USD 120,000 - 170,000; Full time

Job summary

MMS is seeking an experienced Pharmacovigilance System Architect to join the US team. The role focuses on Argus Safety administration, system upgrades, and regulatory submissions support in a data-driven CRO environment.

Ideal candidates will have 5+ years in IT, PV systems expertise, and strong communication skills to collaborate with clients and internal teams.

Qualifications

• Bachelor's or higher degree in IT or related field.
• Proven problem-solving and analytical skills.
• Familiarity with ISO 9001/ISO 27001 and 21 CFR Part 11 preferred.

Responsibilities

• Administers Argus Safety database and supports PV systems.
• Performs installations, upgrades, and configuration of reporting rules; handles PV workflows.
• Supports EudraVigilance activities and EMA/FDA submissions as needed.
• Leads Argus upgrades and supports other safety databases like ARISg.
• Writes SOPs and Data Entry Manuals for Argus Safety.

Education

Information Technology degree

College degree in IT or related field

Job description

Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is an award-winning, data‑focused clinical research organization (CRO) that ranks among the best for employee retention. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains an industry‑leading customer satisfaction rating while fostering a collaborative and inclusive work environment where employees can thrive. Join us and help shape the future of clinical research.

Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit www.mmsholdings.com or follow MMS on LinkedIn.

Senior Pharmacovigilance System Architect

We are recruiting an experienced Pharmacovigilance System Architect (Argus Administrator SME) to join our US team.

Roles & Responsibilities

• Serves as Database Administrator for Argus Safety, including database configuration, issue resolution, maintenance, governance and daily support.
• Performs installations, upgrades, configuration of reporting rules, and E2B reporting via gateway technologies (including setup and configuration of Axway Gateway Interchange).
• Provides support for all systems associated with PV and drug safety.
• Performs updates to Argus configuration and processes as per changing EudraVigilance regulations.
• Provides support and execution of activities related to EudraVigilance testing for various clients.
• Performs case migration/database transfers, file importing and supports other case processing activities.
• Provides leadership in executing Argus upgrades and related activities.
• Provides administrator support for other safety databases (such as ARISg).
• Performs periodic coding dictionary (MedDRA & WHO drug) updates for Argus.
• Provides technical assistance and support to Drug Safety Associate team with electronic submissions of serious adverse events to European agencies.
• Writes procedural documents including Standard Operating Procedures (SOP), Work Practice Documents, and Data Entry Manuals for Argus Safety.
• Generates case processing metrics, reviews and makes suggestions and supports process improvement implementation.
• Maintains technical expertise of regulatory requirements and ensures alignment with company working practices.
• Assists with business development and capabilities efforts as needed.
• Interacts directly and independently with client to coordinate all facets of projects; competent communicator, supports client capabilities as PV/drug safety systems SME.
• Strong understanding and experience working with Argus configuration and study set up.
• Strong understanding of global case processing and SAE reporting.
• Strong understanding of global clinical trial development and data.

Requirements

• College graduate with an Information Technology discipline or related field, or relevant experience.
• Minimum of 5 years’ experience in Information Technology or a similar field.
• Expert knowledge of scientific principles and concepts.
• Reputation as an emerging leader in the field with sustained performance and accomplishment.
• Proficiency with MS Office applications.
• Hands‑on experience with clinical trial and pharmaceutical development preferred.
• Good communication skills and willingness to work with others to clearly understand needs and solve problems.
• Excellent problem‑solving skills.
• Good organizational and communication skills.
• Familiarity with current ISO 9001 and ISO 27001 standards preferred.
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.
• Basic understanding of CROs and scientific & clinical data/terminology, and the drug development process.