Senior Personal Banker: Client Growth & Loyalty Lead

PNC; State College (Centre County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Educational assistance

Job summary

PNC is seeking a Senior Personal Banker in State College, PA to grow the branch customer base and deliver outstanding financial guidance. You will engage with clients through proactive sales and service, educating them on PNC solutions and leveraging ecosystem partnerships to deepen relationships.

The role emphasizes customer loyalty, risk-aware banking, and seamless branch operations, requiring strong communication and a 4+ year background in banking or related fields.

Qualifications

• Associates degree or equivalent plus related experience.
• 4+ years of related business experience.
• Notary Public eligibility and background checks may apply.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service.
• Leads by example in driving proactive sales conversations and outbound interactions.
• Drives customer loyalty and expands customer share of wallet.
• Uses knowledge of financial products to educate customers and propose solutions.
• Manages risk by following policies and procedures and supports daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates

Job description

PNC is seeking a Senior Personal Banker in State College, PA to grow the branch customer base and deliver outstanding financial guidance. You will engage with clients through proactive sales and service, educating them on PNC solutions and leveraging ecosystem partnerships to deepen relationships.

The role emphasizes customer loyalty, risk-aware banking, and seamless branch operations, requiring strong communication and a 4+ year background in banking or related fields.