Senior Performance Marketing Associate

StubHub, Inc.; Los Angeles (CA); Hybrid; USD 96,000 - 130,000; Full time

Benefits offered by this job

Equity

401(k)

Paid time off

Health benefits

Remote option

Job summary

StubHub, Inc. is seeking a Market Specialist to support the development and execution of marketing campaigns with strong data analytics. You will analyze campaigns, optimize performance across SEM platforms, and partner with cross-functional teams to drive ROI.

Ideal candidates have a Master’s degree and 3+ years of experience in performance marketing, SQL/Snowflake, and dashboard tools like Tableau/Hex. This is a hybrid role based in Los Angeles with competitive pay and benefits.

Qualifications

• Master’s degree or U.S. equivalent required with 3+ years in performance marketing.
• Experience optimizing SEM campaigns globally across Google Ads, Bing Ads, Yahoo.
• 3+ years using SQL and Snowflake to query data for insights.
• 3+ years using Tableau and Hex to create dashboards and reports.
• 3+ years partnering with cross-functional stakeholders to align on goals and decisions.

Responsibilities

• Conduct research and analysis to support marketing campaigns and ensure alignment with internal tools and processes.
• Evaluate and onboard junior team members by assessing technical aptitude and analytical reasoning.
• Analyze team performance metrics and identify data-driven opportunities to improve campaign efficiency.
• Provide subject matter expertise in marketing operations and support campaign execution through analysis and insights.
• Monitor and report on marketing system incidents; analyze trends to reduce disruptions.
• Collaborate with external media and technology partners to gather data and optimize campaign delivery.

Skills

Analytical thinking

Cross-functional collaboration

Data storytelling

Education

Master’s degree or U.S. equivalent in Marketing, Economics, Business, or related field

Tools

SQL

Snowflake

Tableau

Hex

Google Ads

Bing Ads

Yahoo Ads

PagerDuty

Job description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Conduct research and analysis to support the development and execution of marketing campaigns, ensuring alignment with internal tools and processes (8%). Support the evaluation and onboarding of junior team members by assessing technical aptitude and analytical reasoning through standardized methods (3%). Analyze team performance metrics and identify data driven opportunities to improve campaign efficiency and outcomes (8%). Provide subject matter expertise in marketing operations and support campaign execution through detailed analysis and insight generation (6%). Monitor and report on marketing system incidents; analyze incident trends to inform marketing process improvements and reduce future disruptions (4%). Utilize advanced Excel functions (e.g., pivot tables, lookups) to clean, validate, and analyze campaign performance data (5%). Perform root cause analysis of data anomalies or campaign issues and provide actionable insights to improve overall system reliability (7%). Prioritize and execute essential marketing support processes based on data-driven impact assessments (5%). Evaluate marketing workflows and collaborate with cross-functional teams to recommend enhancements that increase operational efficiency (5%). Develop clear and comprehensive documentation of marketing procedures, insights, and findings to inform future strategy (4%). Collaborate with external media and technology partners to gather data, troubleshoot execution issues, and optimize campaign delivery (6%). Communicate research findings and strategic recommendations effectively across marketing, product, and technical teams to align on campaign improvements (5%). Partner with marketing leaders and product teams to evaluate the effectiveness of new feature rollouts using performance data (6%). Use data insights and industry benchmarks to optimize digital campaigns and continuously refine targeting strategies (7%). Apply performance metrics and analytics to evaluate campaign success and recommend enhancements for better ROI (7%). Demonstrate working knowledge of core marketing concepts and their application in market analysis and campaign strategy (5%). Incorporate competitive market intelligence into marketing recommendations to guide positioning and targeting strategies (4%). Stay informed of industry trends in marketing technology, global ticketing, and consumer behavior to support forward-looking planning and strategy (5%). Telecommuting may be permitted up to 2 days per week. When not telecommuting, must report to StubHub, Inc. at 1901 Avenue of the Stars, Century City, Los Angeles, CA 90067. Salary: $95,722-$130,000 per year.

Minimum Requirements

Master’s degree or U.S. equivalent in Marketing, Economics, Business, or related field plus 3 years of professional experience as a Market Specialist, Market Analyst, or any occupation, job title, position performing performance marketing.

Must also have experience in the following

• 3 years of professional experience optimizing and executing Search Engine Marketing (SEM) campaigns at a global scale within Google Ads, Bing Ads, and Yahoo advertising while adhering to policy and compliance within the ticketing industry;
• 3 years of professional experience implementing performance marketing within the entertainment and technology industry (including live event ticketing industry) following seasonal fluctuations and industry trends;
• 3 years of professional experience using SQL and Snowflake to query data;
• 3 years of professional experience utilizing Tableau and Hex to view dashboards and reports to make data informed decisions;
• 3 years of professional partnering with cross-functional stakeholders and vendors to align on goals, manage expectations, troubleshoot challenges, and inform decisions through data and insights;
• 2 years of professional experience utilizing Pager Duty.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$95,722 - $130,000 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.