Senior People Operations Specialist

Crusoe; Dallas (TX); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation and equity

Restricted Stock Units

Paid time off, holidays & leave

Health, dental & vision insurance

HSA contributions

Parental leave

Life insurance & disability

Tuition reimbursement

Mental health & wellness support

Commuter benefits

Cell phone stipend

401(k) with company match

Volunteer time off

Global travel insurance

Daily meals allowance

Location-based perks

Job summary

Crusoe in Dallas, TX is seeking a Tech-savvy People Operations Specialist to support HRIS data integrity, Tier 1 inquiries, and onboarding/offboarding processes.

You will partner with Payroll, Compliance, and IT to improve SOPs, documentation controls, and employee enablement while delivering clear guidance and high-touch service to a growing team.

Qualifications

• 3+ years of experience in an HR role in a fast-paced or high-growth environment.
• Experience with Rippling, Workday, and Jira.
• Ability to turn complex processes into clear, easy-to-follow documentation and SOPs.
• Exceptional interpersonal skills with a customer service mindset.
• Discretion in handling confidential information with tact and integrity.
• Strong organizational skills for high-volume tickets and transactions.

Responsibilities

• Own routine HR transactions in Rippling with 100% accuracy.
• Serve as Tier 1 contact for the People Team, handling benefits, payroll, and policy questions.
• Partner with pre-employment programs to monitor background checks and drug testing.
• Manage one-time payments (relocation, spot bonuses) and refine related documentation and controls.
• Create and maintain SOPs and employee enablement resources for scalable processes.
• Execute end-to-end onboarding and offboarding, including access management and document collection.
• Identify friction points in the employee experience and suggest workflow improvements.

Skills

Customer service

Discretion

Organization

Documentation/writing

Tools

Rippling

Workday

Jira

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

We are looking for a tech-savvy People Operations Specialist to provide essential operational support to the Crusoe People Team. In this role, you’ll act as a key resource in maintaining our HRIS (Rippling/Workday) and ensuring our team’s data remains accurate and reliable. You will be the helpful first point of contact for employee inquiries, assisting with Tier 1 support needs and providing the day-to-day guidance our colleagues need. Much of your impact will come from assisting in the creation of SOPs and employee enablement resources, helping our team build a smoother, more accessible experience for everyone at Crusoe. If you enjoy supporting a high-performing team through clear documentation, organized data, and helpful employee service, we’d love to have your help.

This is a full-time position based in Dallas, TX.

What You’ll Be Working On:

• HRIS & Data Management: Own routine HR transactions within Rippling, including processing worker change requests, promotions, and data updates with 100% accuracy.

• Tier 1 Support: Act as the first point of contact for the People Team, managing the HR ticketing system to address employee questions regarding benefits, payroll, and company policy.

• Pre-Employment Operations: Partner with our pre-employment programs team to monitor and report on operations for background checks and drug and alcohol testing.

• One-Time Payment Processes: Partner with Employee Success, Payroll, and Compensation to ensure smooth one-time payment processes (relocation, spot bonuses, etc.). Refine documentation, controls, and auditing that ensure accuracy and alignment across teams.

• Documentation & Enablement: Assist in the creation and maintenance of Standard Operating Procedures (SOPs) and employee enablement resources to ensure our internal processes are transparent and scalable.

• Onboarding & Offboarding: Execute end-to-end onboarding and offboarding operations, including system access management, document collection, and exit process coordination.

• Process Improvement: Proactively identify "friction points" in the employee experience and suggest system or workflow enhancements to promote efficiency.

What You’ll Bring to the Team:

• Experience: 3+ years of experience in an HR role, ideally in a fast-paced or high-growth environment.

• Technical Aptitude: Experience with Rippling, Workday, and Jira.

• Writing Skills: Proven ability to take complex processes and turn them into clear, easy-to-follow written documentation and SOPs.

• Customer Service Mindset: Exceptional interpersonal skills with the ability to provide high-touch support to employees at all levels.

• Discretion: Demonstrated ability to handle sensitive, confidential information with total tact and integrity.

• Organization: Able to manage a high volume of tickets and transactions without losing attention to detail.

Bonus Points

• High-Growth Tech Experience: Prior experience scaling HR operations in a rapidly growing technology company.

• Process Optimization: Background in creating or improving HR workflows, SOPs, or enablement materials.

Benefits:

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $90,000 - $110,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.