Senior People Operations Lead — Payroll, Benefits & Systems

Figure; San Jose (CA); On-site; USD 110,000 - 200,000; Full time

Job summary

Figure, an AI robotics company based in San Jose, CA, seeks a senior HR Operations leader to own the employee lifecycle and HR platforms. The role demands hands-on execution and systems thinking, balancing high-level processes with day-to-day HR operations.

You will own payroll for exempt and non-exempt teams, manage leaves and accommodations, and partner with benefits brokers to administer Open Enrollment while upholding data integrity across the People stack.

Qualifications

• 6+ years of progressive People Operations experience in a high-growth tech, or robotics environment.
• Deep experience configuring workflows, permissions, and integrations; direct experience administering Rippling is strongly preferred.
• Direct experience partnering with benefits brokers/platforms and leading annual Open Enrollment.
• Demonstrated success processing multi-state payroll, enforcing non-exempt timecard compliance, and supporting contingent/agency workforces.
• Strong working knowledge of California employment law, FLSA classifications, and benefits administration frameworks.

Responsibilities

• Own the employee lifecycle end-to-end (onboarding, job changes, offboarding, records, verifications), ensuring every step is seamless, compliant, and audit ready.
• Continuously audit and elevate the employee experience, gathering feedback to remove operational friction and build a high empathy, high efficiency workplace.
• Serve as a trusted point of contact for employee HR inquiries, resolving tickets within SLAs and handling complex escalations with judgment and discretion.
• Manage statutory leaves end-to-end and lead interactive medical accommodation processes, coordinating state disability integration, communications, and return-to-work logistics.
• Serve as the compliance escalation point for garnishments, complex leave cases, and sensitive offboarding events.

Skills

People Operations

Payroll management

HRIS

California law

Rippling

Open Enrollment

Vendor management

Tools

Rippling

Job description

Figure, an AI robotics company based in San Jose, CA, seeks a senior HR Operations leader to own the employee lifecycle and HR platforms. The role demands hands-on execution and systems thinking, balancing high-level processes with day-to-day HR operations.

You will own payroll for exempt and non-exempt teams, manage leaves and accommodations, and partner with benefits brokers to administer Open Enrollment while upholding data integrity across the People stack.