Senior People Experience Operations Partner

Shield AI; Washington; On-site; USD 84,000 - 125,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Senior People Experience Operations Partner to own global onboarding, offboarding, and employee changes, ensuring timely, compliant experiences. You’ll maintain HRIS data, run audits, and provide high-quality support to managers and staff in a fast-growing, multi-state organization.

This role emphasizes building scalable processes, partnering across the People Experience team, and driving continuous improvement to the employee experience with an emphasis on accuracy and

Qualifications

• 2–5 years of experience in HR Operations, People Operations, or a related field.
• Hands-on experience across onboarding, offboarding, leave, and benefits-related processes.
• Experience with HRIS platforms and managing employee data, reporting, audits, and high-volume transactional workflows.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Excellent written and verbal communication and sound judgement with confidential information.

Responsibilities

• Own key employee lifecycle operations, including global onboarding, offboarding, employee changes, and leave administration.
• Maintain the integrity of people data by processing changes, managing HRIS records, audits, and reporting.
• Deliver high-quality employee and manager support via PX Operations channels and policy interpretation.
• Develop SOPs and identify process gaps to improve workflows for consistency and efficiency.
• Partner cross-functionally across People Experience to improve the employee experience.

Skills

HR Operations

Onboarding

Offboarding

HRIS

Data Reporting

Communication

Tools

UKG

Jira

Job description

Senior People Experience Operations Partner

Washington, District of Columbia, United States

Aug 17, 2026

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visitwww.shield.ai .

At Shield AI, our People Experience team helps create the foundation that enables our people to do their best work. We’re looking for a Senior People Experience Operations Partner who is passionate about creating seamless employee experiences while building the operational rigor needed to support a growing, global organization.

You’ll own critical moments across the employee lifecycle—from a new hire’s first day through employee changes, leaves, and offboarding. This is a great opportunity for someone who enjoys being close to the work, thrives in a fast-moving environment, and is energized by making people processes simpler, more scalable, and better than they were yesterday.

What you’ll do:

• Own key employee lifecycle operations, including global onboarding, offboarding, employee changes, and leave administration, ensuring each experience is timely, accurate, compliant, and employee-centered.
• Maintain the integrity of our people data by processing employee changes, managing HRIS records, conducting audits, and producing routine and ad hoc workforce reporting.
• Deliver high-quality employee and manager support by owning PX Operations request channels, interpreting policies, resolving operational questions, and escalating issues appropriately.
• Build for scale by developing SOPs, identifying process gaps, and improving workflows to create greater consistency and efficiency across PX Operations.
• Partner cross-functionally across People Experience and the business to coordinate critical activities, solve problems, and continuously improve the employee experience.

What we’re looking for:

Required Qualifications

• 2–5 years of experience in HR Operations, People Operations, or a related field, with hands‑on experience across onboarding, offboarding, leave, and benefits‑related processes.
• Experience working with HRIS platforms and managing employee data, reporting, audits, and high‑volume transactional workflows.
• Strong organizational skills and attention to detail, with the ability to effectively manage competing priorities in a fast‑paced environment.
• Excellent written and verbal communication skills and sound judgment when handling confidential or sensitive information.
• A proactive, service‑oriented approach with the ability to independently investigate issues and drive them through resolution.

Preferred Qualifications

• Experience with UKG, Jira, or similar HR operations and case‑management technologies.
• Working knowledge of employment laws, compliance requirements, and HR operational practices.
• Experience supporting a multi‑state and/or international employee population.
• Experience documenting processes and improving or scaling People Operations programs.

$84,000 - $125,000 a year

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part‑time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed toequal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Shield AI is a defense technology company that develops advanced autonomous systems to enhance mission success and protect service members in contested environments.

Software Development Technology, Information and Internet Technology, Information and Media

Company size 1,001–5,000 employees

Company type Privately held Founded 2015

Total funding $3.5B Series G

Momentum

Team growth

Momentum 56% in 12 mo

1,536 employees on LinkedIn

Employee experience

What it’s like inside

3.5 212 reviews

68% would recommend

Culture & values

Culture & values 3.7

Work-life balance

Work-life balance 2.8

Career opportunities

Career opportunities 3.8

Compensation & benefits 3.9

Capital

Funding history

Debt Financing - Blackstone Group $250M

Mar 2026

Mar 2026

Series F $20M

Oct 2025

Secondary Market

Aug 2025

Footprint

Where they work

600 W Broadway, Ste 600, San Diego, California 92101, US 16240 Gateway Path, Suite 100, Frisco, Texas 75033, US 2450 Crystal Dr, Ste 200, Arlington, Virginia 22202, US Abu Dhabi Global Market, Abu Dhabi, AE Melbourne, AU Kyiv, UA Boston, MA, US Oslo, NO