Senior Payroll Processing Supervisor

Towson University; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Towson University is seeking an experienced Payroll Administrator to manage contingent and student payroll processes on Main Campus. The role requires ensuring accurate data entry in PeopleSoft, timely biweekly payments, and compliance with tax regulations while coordinating with Financial Aid and CPB.

The position offers opportunities to train staff, participate in system upgrades, and provide backup support for regular payroll processing within the Administration & Finance Division.

Qualifications

• Bachelor's degree and three years of related experience.
• Thorough knowledge of complex payroll rules and ability to run/troubleshoot processes.
• Ability to provide excellent customer service and to multi-task.
• Previous experience in a Higher Education environment.
• Supervisory and team-building skills.

Responsibilities

• Manage contingent payment documents and posting in payroll systems.
• Process PeopleSoft payroll forms, adjunct contracts, time sheets, and DIAR stipends.
• Oversee biweekly payment control spreadsheets and data changes.
• Train payroll staff and conduct performance evaluations.
• Run payroll steps to produce Gross Pay files for CPB submission.
• Assist with system upgrades and payroll-related testing.
• Back up Regular payroll processing and cover supervisor/manager duties when needed.
• Coordinate PACS Contingent file processes and weekly transmissions to CPB.
• Research and resolve payroll errors and issues with OTS/Developers.
• Ensure compliance with tax regulations and FICA regarding enrollment statuses.

Skills

Payroll rules

Queries

Customer service

Higher education

Supervisory skills

Education

Bachelor's degree

Job description

Responsibilities and Duties

• Manage all contingent payment documents to ensure accuate processing and posting.
• Manage the receipt, verification and data entry to PeopleSoft of all contingent payroll related forms and documents including adjunct faculty contracts, flat rate forms, time sheets and DIAR stipends.
• Manage the Graduate Assistant and Resident Assistant payment program including data entry of the hire record, payment schedule, and payment set up in PeopleSoft Additional Pay.
• Manage the set up and maintenance of payment spreadsheets used as control system to track biweekly payments due and process data changes.
• Manage the student employee payment program including processing web & paper timesheets, data entry of data changes such as pay rate or approval group, process terminations and assure compliance with FICA tax regulations regarding enrollment status
• Manage daily workflow which must be closely monitored to meet strict payroll processing deadline imposed by CPB. Provide staff with payroll training, coaching/couseling, and perform periodic perfomance evaluations.
• Run payroll processing steps to produce the Gross Pay file processes that ultimately is used to electronically send pay data to Central Payroll Bureau's (CPB) system. Monitor system output, identify errors, diagnose problems and make appropriate corrections to PeopleSoft to insure accuracy of data and to resolve system-related problems.
• Update PeopleSoft payroll processing steps for improvements and new business process changes as needed, particularly after major upgrade.
• Actively participate and function as a subject matter contributor in projects related to payroll, and any integrations with HCM, and Cloud HCM. Assist with testing for upcoming enhancements that would impact Peoplesoft and the payroll system.
• Verify and perform a full analysis of payroll source documents to assure accurate payment processing.
• Manage the new electronic file submission process. Will need to assist with training paysroll staff on new electronic file submission process. Perform a detailed vaildation of all files received from OHR before processing payroll files as well as a troubleshoot and analyze all errors with the electronic file.
• Serve as the backup for the Regular payroll processing and assume duties of the Asst Payroll Supervisor and Payroll Manager in his/her absence.
• Serve as PACS Contingent file coordinator.
• Review all student transactions on the weekly PACS Cont files for accurate transmission to CPB.
• Verify Image Now documents and PeopleSoft data entry to the PACS weekly files.
• Research all errors, rejects, and pending transactions.
• Work with Payroll Analyst and OTS Developer to resolve all issues, including determining action required of OTS Developer, submitting Tech Tickets, and monitoring outcome.
• Mange ImageNow workflow queues for all student transactions; including new hires, pay rate, other changes, and terminations for accurate documentation and processing. Troubleshoot and resolve technical problems and, in conjunction with OTS, test system upgrades.
• Research problems concerning pay rates, reclassifications, stop payment requests, cancelled checks, overtime calculations, W-2 and W-4 forms and address changes. Manage the process of completing employment verifications and accident reports performed by accounting clerk.
• Works directly with Financial Aid Director and Federal Work Study (FWS) Administrator to assure that students do not use their FWS award funds until all requirements are satisfied. This requires running queries, monitoring and communicating results to FWS Administrator and the student’s supervisor.

Qualifications and Skills

• Bachelor's degree and three years of related experience.
• Thorough knowledge of complex and specialized payroll rules. Ability to run and troubleshoot processes and to create queries.
• Ability to provide excellent customer service and to multi-task.
• Previous experience in a Higher Education environment.
• Supervisory and team-building skills.

Preference

Organization: Administration & Finance Division

Primary Location: Main Campus

Job Posting: Aug 25, 2026