Senior Payments Platform Product Manager

Customers Bank; New York (NY); On-site; USD 170,000 - 175,000; Full time

Job summary

Customers Bank, located in New York, is seeking a Technical Payments Product Manager to take charge of the bank’s payment platforms, ensuring strategic execution and operational reliability. This senior role requires an individual with extensive experience in U.S. payment systems and strong technical skills.

The ideal candidate will have over 7 years of experience in product management within financial services and will be responsible for the end-to-end lifecycle management of payment products. The position includes managing vendor relations and enhancing the payment ecosystem.

Qualifications

• 7+ years of experience in payments or financial services.
• Deep expertise in ACH, Fedwire, RTP, and related systems.
• Proven track record in managing product roadmaps.

Responsibilities

• Own the product strategy and lifecycle for payment platforms.
• Provide oversight of payment systems health and performance.
• Define and manage the product backlog for payment systems.

Skills

U.S. payment systems expertise

Product management

Technical systems oversight

Analytical skills

Communication skills

Job description

Customers Bank, located in New York, is seeking a Technical Payments Product Manager to take charge of the bank’s payment platforms, ensuring strategic execution and operational reliability. This senior role requires an individual with extensive experience in U.S. payment systems and strong technical skills.

The ideal candidate will have over 7 years of experience in product management within financial services and will be responsible for the end-to-end lifecycle management of payment products. The position includes managing vendor relations and enhancing the payment ecosystem.