Senior Patient Services Specialist - Heart and Vascular

Providence Swedish; Seattle (WA); Hybrid; USD 40,000 - 61,000; Full time

Benefits offered by this job

Benefits package

Job summary

Providence Swedish is seeking a Senior PCC to coordinate seamless patient care in a hybrid Seattle setting. You will balance a complex daily workload while delivering exceptional service, promoting teamwork, and upholding our mission and values.

Join a culture where voices are valued and caregivers are supported with comprehensive benefits as part of a large health system serving the Puget Sound region.

Qualifications

• Three (3) years medical office or related healthcare experience OR 2 years as a Providence employee in a Journey PCC position.
• Participation in 2 champion roles or 1 champion role, and a committee or council.

Skills

Healthcare experience

Customer service

Job description

Description

The Senior PCC is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a way which promotes team concept and reflects the entity's mission and values.

Description

The Senior PCC is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a way which promotes team concept and reflects the entity's mission and values.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Three (3) years medical office or related healthcare experience OR 2 years as a Providence employee in a Journey PCC position. Participation in 2 champion roles or 1 champion role, and a committee or council.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Requsition ID: 467015

Company: Swedish Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3908 HEART AND VASCULAR WA SEATTLE

Address: WA Seattle 550 17th Ave

Work Location: Swedish Cherry Hill 550 17th-Seattle

Workplace Type: Hybrid

Pay Range: $28.93 - $44.27

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.