Senior Patient Safety and Risk Specialist

Mass General Brigham; Boston (MA); Hybrid; USD 99,000 - 145,000; Full time

Job summary

The Brigham and Women's Hospital, part of Mass General Brigham, seeks a leader to head the patient safety program. You will identify, analyze, and mitigate risks to patient safety, and promote a culture of continuous improvement within the hospital's quality management framework.

You will oversee event reporting, conduct root cause analyses, develop education for staff, and collaborate with quality teams to improve safety metrics.

Qualifications

• In-depth knowledge of patient safety and QA methods.
• Experience in healthcare risk management preferred.
• Strong problem-solving and data analysis abilities.

Responsibilities

• Lead efforts to identify, analyze, and mitigate patient safety risks.
• Develop and oversee a hospital-wide patient safety program.
• Guide multidisciplinary teams to implement safety interventions.
• Oversee event reporting and ensure timely capture of incidents.
• Conduct root cause analyses of safety events and near misses.
• Develop staff education on patient safety principles.
• Collaborate with quality teams to improve safety metrics.
• Ensure regulatory and accreditation standards are met.

Skills

Patient safety principles

Root cause analysis

Quality improvement

Analytical thinking

Communication

Cross-functional teamwork

Education

Bachelor's Degree Related Field of Study

Master's Degree Related Field of Study (preferred)

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for leading efforts to identify, analyze, and mitigate risks to patient safety, as well as promoting a culture of continuous improvement in patient care quality. This is a critical role in advancing patient safety initiatives within the hospital's quality management framework.

Essential Functions

• Develop, implement, and oversee the hospital's patient safety program in alignment with organizational goals, regulatory requirements, and best practices.
• Lead multidisciplinary teams to identify areas for improvement in patient safety processes and develop evidence-based interventions to address identified risks.
• Provide guidance and support to departmental leaders and frontline staff in implementing patient safety initiatives and fostering a culture of safety.
• Oversee the hospital's event reporting system, ensuring timely and accurate capture of patient safety events, near misses, and adverse outcomes.
• Conduct thorough root cause analyses and investigations of patient safety events to identify underlying causes and contributing factors.
• Develop and deliver educational programs and training initiatives to enhance staff awareness and understanding of patient safety principles and practices.
• Collaborate with quality management teams to develop and implement strategies for improving patient safety metrics and achieving organizational quality goals.
• Ensure compliance with regulatory requirements and accreditation standards pertaining to patient safety, incident reporting, and adverse event management.

Qualifications

Education

Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Experience in patient safety, risk management, or a related field within a healthcare setting 3-5 years required

Strong preference for candidates with clinical experience/JD.

Knowledge, Skills and Abilities

• In-depth knowledge of patient safety principles, root cause analysis, and quality improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with multidisciplinary teams.

Additional Job Details

Remote Type
Hybrid

Work Location
1620 Tremont Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$99,465.60 - $144,643.20/Annual

Grade
8

At Mass General Brigham, we believe in recognising and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.