Senior Patient Benefits & Financial Counselor

Mountain Region Support; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

CommonSpirit is hiring a Senior Financial Counselor to administer Medicaid Presumptive Eligibility, Medical disability, long-term care applications, and Hospital Financial Assistance. You will counsel patients on benefits, verify insurance, collect payments, and guide colleagues in new employee orientation.

You will work with executives on payment plans, coordinate with physicians, and foster a positive, service-oriented environment across departments.

Qualifications

• Counsel patients on private and public medical benefits and explain financial requirements.
• Experience with Medicaid Presumptive Eligibility, Medical disability, or hospital financial assistance programs.
• Strong communication and negotiation skills for patient interaction and payment plan administration.
• Mentor to new associates and assist in new employee orientation.

Responsibilities

• Administer various financial assistance programs (Medicaid Presumptive Eligibility, Medical disability, long-term care applications, Hospital Financial Assistance) and perform financial screenings.
• Counsel patients on insurance and co-payments, verify benefits, and collect outstanding portions at or before service.
• Interact with executives on payment plan approvals and settlements.
• Promote a positive, team-oriented environment and maintain professional standards within the department.
• Maintain effective communication with physicians and staff to ensure proper program implementation.

Skills

Financial counseling

Communication

Negotiation

Patient interaction

Education

High School Diploma/G.E.D.

Tools

EPIC

Job description

CommonSpirit is hiring a Senior Financial Counselor to administer Medicaid Presumptive Eligibility, Medical disability, long-term care applications, and Hospital Financial Assistance. You will counsel patients on benefits, verify insurance, collect payments, and guide colleagues in new employee orientation.

You will work with executives on payment plans, coordinate with physicians, and foster a positive, service-oriented environment across departments.