Senior Patient Access & Registration Specialist

Providence Health Plan Group; Walla Walla (WA); Hybrid; USD 29,000 - 44,000; Full time

Job summary

Providence is hiring a Senior Patient Services Representative in Walla Walla to greet, interview and register patients, collect demographics and insurance data, verify eligibility, and explain forms and policies. You will discuss financial responsibilities, collect payments, and initiate the appropriate episode of care in a high-volume clinic setting.

The role requires strong data-entry and Microsoft Office skills, plus prior hospital/clinic experience.

Qualifications

• 4 years of experience in a healthcare related field, specifically patient access, insurance eligibility verification/authorization, billing/electronic claims submission, or collection of accounts receivable.
• Computer and/or data entry experience.
• Experience with Microsoft Office applications including Word, Excel, and Outlook.

Responsibilities

• Greet, interview and register patients accurately and efficiently.
• Collect demographics, insurance information and verification as required.
• Explain forms and policies, obtain signatures, and discuss financial responsibilities.
• Process information per department policies while maintaining patient-focused care.
• Work independently in a fast-paced clinic setting and assist training new hires.

Skills

Healthcare experience

Data entry

Communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Providence is hiring a Senior Patient Services Representative in Walla Walla to greet, interview and register patients, collect demographics and insurance data, verify eligibility, and explain forms and policies. You will discuss financial responsibilities, collect payments, and initiate the appropriate episode of care in a high-volume clinic setting.

The role requires strong data-entry and Microsoft Office skills, plus prior hospital/clinic experience.