Senior Partner Sales Manager

UserTesting; United States; Hybrid; USD 140,000 - 210,000; Full time

Job summary

UserTesting is seeking a Senior Partner Sales Manager to accelerate revenue growth through strategic partnerships and an expanding agency channel. You will build and manage a focused portfolio of partners, recruit new agencies, and drive joint opportunities from prospecting to close.

You will collaborate with Field Sales and leadership to align partners with key accounts and enterprise priorities, while also owning a quota and driving measurable pipeline and revenue.

Qualifications

• 7–10+ years of experience in Partnerships, Alliances, or Enterprise SaaS Sales.
• Proven track record of revenue-generating partnerships and direct closes.
• Experience with ISVs, agencies, or consulting partners; agency experience preferred.

Responsibilities

• Identify, recruit, and develop strategic partners across ISVs, agencies, and consultancies.
• Build a pipeline of agency partners and close opportunities with targeted agencies.
• Develop joint business cases and go-to-market plans to generate pipeline and revenue.
• Drive partner-sourced, co-sell, and agency revenue with Field Sales leadership.
• Lead negotiations and partnership agreements at executive level.
• Collaborate across Sales, Marketing, Product, CS, and Enablement to integrate partners into GTM.

Skills

Partnerships & Alliances

Enterprise SaaS Sales

Negotiation

Pipeline Development

Executive Presence

Job description

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together.

The Opportunity

UserTesting is looking for a Senior Partner Sales Manager to drive revenue growth through strategic partnerships and our expanding agency channel. Reporting to the VP, Global Partnerships & Ecosystems, you’ll build and grow a focused portfolio of high-impact partnerships across ISVs, agencies, and consulting firms, with success measured by sourced pipeline, revenue, and overall business impact. A key part of the role will be growing our agency business—identifying and recruiting new agency partners while also selling UserTesting directly to targeted agencies. You’ll work closely with Field Sales and Sales leadership to develop joint opportunities, align partners to key accounts and enterprise priorities, and create scalable routes to market. This is a quota‑carrying role for a commercially minded builder who can develop strategic relationships while also directly owning opportunities and driving them to close.

Responsibilities

• Identify, recruit, and develop strategic partners across ISVs, agencies, and consulting firms.
• Build a pipeline of new agency partners and sell UserTesting directly to targeted agencies, owning opportunities from prospecting through close.
• Develop joint business cases and go-to-market plans that generate measurable pipeline and revenue.
• Drive partner-sourced, co-sell, and agency-generated revenue in partnership with Field Sales and Sales leadership.
• Build executive relationships and lead commercial negotiations and partnership agreements.
• Develop partner activation plans and measurable KPIs to drive ongoing performance.
• Collaborate across Sales, Marketing, Product, Customer Success, and Enablement to integrate partners into UserTesting's broader GTM strategy.
• Continuously identify new partner and agency opportunities that expand UserTesting's routes to market.

Requirements

• 7–10+ years of experience in Partnerships, Alliances, Business Development, Partner Sales, or Enterprise SaaS Sales.
• Proven track record of building revenue-generating partnerships and closing business directly.
• Experience working with ISVs, agencies, and/or consulting partners, with agency experience preferred.
• Strong prospecting, pipeline development, and sales execution skills.
• Experience with enterprise SaaS sales cycles and partner/co-sell motions.
• Strong commercial acumen, executive presence, and negotiation skills.
• Comfortable owning an individual pipeline and revenue quota.
• Ability to travel up to 40% as needed.

Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.

Application Process

• Meet with a Recruiter
• Meet the Hiring Manager
• Participate in a Panel Interview
• Final Interview (if applicable)
• Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at [e-mail]. UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.