Senior Operations Supervisor- Warehouse (Supply Chain/Logistics) 1st Shift

Penske Logistics LLC; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Penske Logistics LLC in San Antonio, TX is seeking an operations leader to guide hourly staff in driving on-time driver deliveries, loading/unloading trailers, cross docking, and exceptional customer service while aligning with company cost objectives.

You will supervise processes, participate in hiring decisions, review workloads and performance, and ensure safety and regulatory compliance across the site. Flexibility for peak seasons and travel as needed is required.

Qualifications

• 2 - 4 years of related functional experience required.
• High School Diploma or equivalent required; Bachelor's Degree preferred.
• Strong written and oral communication; advanced computer skills including Word, Excel, Outlook and PowerPoint.

Responsibilities

• Communicate and enforce performance standards; interview hourly associates and make recommendations for hire; monitor attendance and productivity; provide counseling or recognition as needed.
• Supervise logistics operations including customer service, freight loading/unloading, dispatch and documentation control; evaluate and improve methods to boost productivity; assist in training and provide coverage as needed.
• Manage labor hours to control overtime; ensure compliance with financial policies and improve profitability.
• Ensure day-to-day safety and regulatory compliance; provide training and direction to associates; align activities with location safety strategy.
• Understand customer goals and identify Continuous Improvement opportunities to enhance service and efficiency.

Skills

Leadership

Communication

Microsoft Excel

Time management

Attention to detail

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Word

PowerPoint

Outlook

Job description

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.

Shift :

This role will be First Shift hours. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around the peak season, holiday, short staffed, and business needs.

Major Responsibilities:

People:

• Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.

Operations:

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.

Finance:

• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.

Safety:

• Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience:

• Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.

Fleet/Assets:

• Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Other projects and tasks as assigned by supervisor

Qualifications:

• 2 - 4 years related functional experience
• High School Diploma or equivalent required
• Bachelors Degree preferred
• Strong written/oral communication and organizational skills are required
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 6851 Cal Turner Dr

Primary Location: US-TX-San Antonio

Employer: Penske Logistics LLC

Req ID: 2609612